AGENT Travel Leaders Network

Travel Leaders Network logo

COMING SOON: Agents will be able to start training and booking with TLN by the end of March. We will send an email blast when you can start registering. STAY TUNED!

Travel Leaders Network is a passionate community of travel professionals focused on our mutual success. As one of the largest sellers of luxury travel, cruises, and tours in the industry, they empower member agencies to succeed through a collection of effective, time-tested programs and services.

STEP 1: AGENT UNIVERSE - SELLING AGENT'S PORTAL

Your primary toolbox is called Agent Universe. Every member has access to Agent Universe. Agent Universe is your electronic reference book to all things Travel Leaders Network.

STEP 2: AGENT PROFILER - HELPS AGENTS GET LEADS

Agent Profiler is a lead generating tool that connects qualified customers with expert travel advisors at a critical point in the trip planning journey.
 
You can create your profile with the following information:
 
  • Bio
  • Photo
  • Destinations
  • Interests (specialties)
  • Supplier Partners
  • Certificates & Awards
  • Customer Reviews

LEAD DASHBOARD

Take a moment now to experience the benefits of your Lead Dashboard!

Log in to Agent Universe and click on Agent Profiler – Lead Dashboard in the QuickLinks.
 
  • Never miss a lead: See all your Agent Profiler leads in one place.
  • Track your success: See how your Agent Profiler profiles are performing.
  • Easily update lead statuses: Keep track of where each lead stands.
  • See everything at a glance: View all lead statuses and download reports.
  • Get rewarded: Keeping your lead statuses up to date may help bring you more leads.

By utilizing the Lead Dashboard, you’ll help us identify and showcase advisors who are highly responsive to inquiries on Agent Profiler and successful at converting leads into sales. The ultimate goal of the Lead Dashboard is to increase your visibility and success on TravelLeaders.com and with Agent Profiler!

Here are some additional resources to you make the most of the Lead Dashboard:

  • User Guide: Agent Profiler Lead Dashboard for Owners/Admins
  • Video Tutorial: Go to the TLN Training Library and search for “TLN3569”

STEP 3: CLIENT ENGAGEMENT - KEEP YOUR CUSTOMERS CLOSE TO YOU WITH LOYALTY MARKTING

Engagement is Travel Leaders Network’s award-winning direct mail and email program. It is
available free to all Travel Leaders Network members. It allows you to capitalize on millions of dollars in Supplier Partner marketing funds to drive more business to your agency. More than 6,000 Travel Leaders Network members benefit from this program, and you can too!

STEP 4: CRUISE SPACE - ADDED VALUE CLIENT OFFERS

The Cruise Space Program includes three specific, individual programs:

  • Distinctive Voyages
  • Amenity Departure Dates
  • Culinary Collection

Business Benefits

  • Gives you a competitive advantage – market the amenities as your own.
  • Saves you time and resources so that you can focus on selling.
  • Saves you money – use the amenity as a bon voyage gift.
  • Offer group rates for your FIT clients.
  • Earn Tour Conductor Credits (TC’s).
  • Commission and TC’s are paid directly to your agency.
  • Commission is paid at your agency’s agreed upon commission percentage.

Learn More:

Trouble with your online TLN account?

Travel Leaders Network members can contact Support Services at 800-940-2122
or by email at supportservices@travelleaders.com.

 

WE'RE A HOST AGENCY FOR ALL

Approved Suppliers

  • ALG – Apple Leisure Group (Funjet only – Apple, Travel Impressions, Southwest Vacations, UA Vacations are not preferred)
  • Allianz
  • Amtrack
  • Azamara
  • Celebrity Cruises
  • Cunard Cruises
  • Four Seasons
  • Hertz
  • Hilton
  • Holland America
  • Hyatt
  • King Ocean
  • Marriott
  • MSC
  • NCL
  • Oceania
  • Princess
  • Project Expedition
  • Royal Caribbean
  • Sandals
  • Seabourn
  • Silversea
  • Universal
  • Viator
  • Viking River
  • Virgin Voyages

Secondary Suppliers

Note: The only resort hotels we have special deals/commissions with are The Palace Company and Sandals. Agents book directly through their portals for added commission earnings.

  • AMA Waterways
  • Explora Journeys
  • G Adventures
  • Globus Family of Brands Tours with Globus and Cosmos PLUS River Cruise Avalon (all their brands)
  • Hilton, Hyatt, Marriott, Four Seasons (all major luxury and chain hotels)
  • Regent
  • Rocky Mountaineer
  • Tauck

Phone/Text: 407-743-5252

Starting in mid-2025, most EU countries will require foreign travelers to apply for ETIAS before traveling to Europe. In the past, most travelers with a valid passport did not require any kind of VISA to travel to EU countries. While this remains true, they will need to apply for ETIAS before traveling. Here’s everything you need to know about this new program and how you can help your clients apply before they travel.

What is ETIAS?

The European Travel Information and Authorization System or ETIAS is a new travel documentation system that the EU is implementing for passport holders of 59 countries including the U.S.A. Most countries in the EU will require travelers to apply for ETIAS before visiting.

How do I apply for ETIAS?

You will apply for ETIAS on their main website. Note that they are currently not requiring travelers to submit applications at this time. Anyone traveling closer to mid 2025 should check their website for updates.

What’s required to apply for ETIAS?

Your clients will need to provide a valid passport (with at least 3 months of validity left and traveling before it expires). They will also need to pay a €7 application fee per person.

What type of travel requires ETIAS?

Your clients will need to apply for ETIAS if they are flying into a country that requires it or plan to step foot in a country that requires it. This includes guided travel, cruises and river cruises. The supplier will provide more information about ETIAS and what is required of the client before or after the booking.

Do my clients have to apply for ETIAS everytime they travel to EU countries?

No. ETIAS is valid for 3 years or until your clients passports expire; whichever comes first. If your clients renew their passport, they will then need to reapply for ETIAS before visiting most EU countries.

How can I apply for ETIAS on behalf of my clients?

As a Travel Professional you can apply for ETIAS on behalf of your clients. You will go through the same application process as anyone except there will be an extra step where both the client(s) and yourself will sign a declaration of representation stating that that all parties understand you are filing on their behalf and will do so correctly.

In some cases it may be easier to have your clients apply themselves with you walking them through the steps of doing so.

When should I apply for ETIAS?

You should apply for ETIAS BEFORE you purchase tickets or make reservations.

Most applications will be processed within minutes and at the latest within 96 hours. However, some applicants may be asked to provide additional information or documentation or to participate in an interview with national authorities, which may take up to additional 30 days.

my disney experience logo

Prepare for Your Walt Disney World Vacation

Take action now to prepare for your upcoming Walt Disney World® vacation! Link your reservation and tickets to stay informed about important next steps and key planning dates, including important Know Before You Go resources.
Follow these simple steps to get started:

Register or Sign In to Start Your DisneyExperience.com

This will take you to the My Disney Experience website. Sign in using your Disney Account or create one. Then, create your Family and Friends list for your travel party. You'll need this to assign Tickets to them and to make Theme Park reservations.

Link your reservation

Once you're signed in to My Disney Experience, enter your Resort Confirmation number provided by your Travel Professional.

Please note: You'll need to verify the names of everyone on this reservation. If you need to make any modifications, we recommend you contact your Travel Professional before you link your reservation.

Link your Walt Disney World Ticket or Pass

To prepare for making Theme Park reservations, each Guest ages 3+ in your travel party must have a valid ticket linked for each day they wish to visit the Disney Parks.

Please note: If you have a room and ticket package for a select Walt Disney World Resort hotel, your tickets will be included when you link your Disney Resort reservation and you can skip Step 3.

Make your Theme Park Reservation in the Disney Park Pass System

Choose the date and Theme Park that you'd like to visit from the available reservations in the Disney Park Pass system via My Disney Experience. Please note that dates and Theme Park selections are limited and subject to availability. Remember, to enter a Walt Disney World Theme Park, each Guest ages 3+ in your travel party must have both a valid ticket for admission and a Theme Park Reservation for the same Park on the same date, for each day they wish to visit.

Review and Confirm Your Plans

Carefully review and confirm your selected park and date. Once confirmed, your reservation will appear in My Plans on the My Disney Experience website.

DOLLYWOOD

Customer Service:

Bookings: Agents must call 1-800-DOLLYWOOD (1-800-365-5996)
Group Bookings: Call 865-428-6789 or email [email protected]
Schedule: Mon-Sat 7:30am - 8:00pm ET, Sun 8:00am - 7:00pm ET

Training Platform:

Booking Platform:

Phone call with reservation center.

Private Location:

N/A

Transfer Booking:

No

Commission Rate:

10%

Travel Insurance:

Use Allianz

Benefits:

FAQs:

- Agents must call in for reservations and use Boardwalk’s CLIA number (00039054).
- No commission on tickets, only on the hotel stay.
- Email invoice to [email protected]
- Submit for commission request on our website after you send in the invoice
- Commission only on DreamMore Resort and Spa, and Heartsong Lodge and Resort (10%)
- Commission paid only on Regular, AAA and AARP rates

List of places with resident sales restrictions (we cannot sell to people living in these places):

  • Cuba
  • North Korea
  • Iran
  • Syria
  • Crimea (region of Ukraine)
  • Russia
  • Belarus
  • Donetsk (region of Ukraine)
  • Luhansk (region of Ukraine)
  • Kherson (region of Ukraine)
  • Zaporizhzhia (region of Ukraine)

Boardwalk Travel agents should always offer travel insurance to each client. It will protect their travel and limit the risk of losing a customer because they were never offered a travel protection plan. Let the client be the one to reject, but every agent should offer it to every client.

7 Reasons to Buy Travel Insurance

Travel insurance isn’t just for expensive vacations. Travel insurance isn’t just for trips overseas. And travel insurance isn’t just for long journeys.

It’s essential to buy travel insurance for every trip, because you never know what might happen when you’re far from home! Every year, 55 million Americans purchase Allianz Travel Insurance to protect them against the most common travel mishaps.

Not sure if you need to insure your trip? Here are the top seven reasons to buy travel insurance.

1. Because you don’t want to lose all your money if you have to cancel your trip.

Even the best-planned trips sometimes have to be canceled. But many travel providers—such as tour operators, cruise lines and airlines—offer minimal or no refunds for last-minute cancellations. If this happens, can you afford to lose all the money you’ve spent on your trip?

One of the best reasons to buy travel insurance is having the protection of trip cancellation benefits. These can reimburse you for prepaid, nonrefundable trip costs when you must cancel for a covered reason. When you get your money back, you can book your vacation for another, brighter day.

What if you need to cancel for a reason that’s not covered? If you think that’s a possibility, consider buying the Cancel Anytime upgrade. Available on our most popular plans, OneTrip Prime and OneTrip Premier, Cancel Anytime can reimburse 80% of your lost non-refundable trip costs if you cancel your trip for almost any unforeseeable reason your plan does not already cover. That way, you can travel with confidence.

2. Because accidents can—and do—happen while traveling.

Healthy travelers often think they don’t need emergency medical insurance. The truth is, no one’s immune from illness and injury. We receive thousands of calls each year from American Allianz Travel Insurance customers who are experiencing a medical crisis during their trip, such as trauma, broken bones, heart attacks, and strokes. When you have travel insurance, you can contact 24-hour assistance for help in an emergency. Our team of experts can get you the help you need and may even be able to arrange payment in advance for covered emergency medical care.

3. Because your health insurance probably won’t work overseas.

If you get seriously sick or hurt in another country, don’t expect your health insurance card to help. “Many foreign medical facilities and providers require cash payment up front and do not accept U.S. insurance plans. Medicare does not provide coverage outside of the United States,” the U.S. Department of State warns.1 When you have travel insurance with emergency medical and dental benefits, it can pay for losses due to covered medical and dental emergencies that occur during your trip.

4. Because medical evacuations can be really expensive.

If you get seriously sick or badly hurt while traveling overseas, and you need to be taken via helicopter to the nearest high-quality hospital, the cost can be enormous. In some parts of the world, a medical evacuation can potentially cost six figures—and that doesn’t even include the expense of getting you home again.

Travel insurance with emergency medical transportation benefits can pay for you to be transported to the nearest appropriate facility if you suffer a covered illness or injury during your trip and our medical assistance team determines that the local medical facilities are unable to provide appropriate treatment. It can also pay for specialized transportation to bring you home, once your condition is stable.

5. Because travel delays are inevitable.

Airlines’ on-time stats rise and fall from year to year, but on average, around 18% of domestic flights are delayed.3 That’s not even counting the flights that are canceled! That’s why you need travel insurance with travel delay benefits, which can reimburse you for additional accommodation, meals or travel expenses and lost prepaid expenses due to a covered departure delay. You’ll be much happier if you have insurance that can reimburse you for your airport lunch or unexpected extra night in the hotel.

Here’s some even better news: You can get paid $100 per insured person, per day for a covered travel or baggage delay if you have SmartBenefits® (included with the OneTrip Prime and OneTrip Premier plans). You don’t need to provide any receipts—just proof of the delay!

6. Because a missing bag can ruin your trip.

In a recent survey, more than half of travelers said an airline had lost their luggage in the past. Just 34% of them ever got their missing bags back, and 72% said they’d lost an irreplaceable item.

When your suitcase goes AWOL, travel insurance can save the day. Baggage delay benefits can reimburse you for the reasonable additional purchase of essential items during your trip if your baggage is delayed or misdirected by a common carrier for 24 hours or more. Baggage loss/damage benefits can reimburse you for the actual price, actual cash value, repair or replacement of your lost/damaged items—whichever is less—based on the limits in your insurance policy’s letter of confirmation. Just remember: The best place for truly irreplaceable items is in your carry-on luggage, or at home.

7. Because sometimes, even expert travelers need a little help. 

One of the best reasons to buy travel insurance is the peace of mind you get from knowing help’s just a phone call away. When you face a crisis while traveling—a medical emergency, a lost passport, a stolen wallet, a natural disaster, etc.—you can always contact 24-hour assistance. Our U.S.-based team of travel experts will do everything in their power to take care of you and help make things right.