What to Know About European Travel Changes Coming in 2025

European travel changes - photo of passport

2025 is here, and travelers heading to Europe can expect significant updates to travel policies, regulations, and systems. Whether you’re already a Boardwalk agent and are planning dream vacations for your clients (or yourself!) or you’re new to the travel world and want to know more about how to become a travel agent without experience, staying informed about these European travel changes is essential.

Here’s an overview of what’s on the horizon.

New Travel Authorization Systems

One of the biggest changes in European travel is the introduction of new authorization systems designed to improve security and streamline entry processes.

European Travel Information and Authorization System (ETIAS)

Starting mid-2025, travelers from visa-exempt countries—such as the US, UK, Canada, and Australia—will need to apply for an ETIAS before visiting the Schengen Area. This electronic authorization will cost €7 (about $7.50 USD), be valid for three years, and cover multiple entries. The application is straightforward and must be completed online, with decisions typically made within minutes but approval may take up to 96 hours, according to authorities.

To apply, travelers will need a valid passport, an email address, and a debit or credit card for payment. The process includes completing an online form with personal details, travel history, and security questions. For travelers with denied applications, there will be an appeals process or guidance on resolving the issue. Submitting applications well in advance of travel is highly recommended to avoid last-minute issues.

Entry/Exit System (EES)

The EES, set to debut in 2025, will replace traditional passport stamping. Instead, travelers’ biometric data, such as fingerprints and facial images, will be digitally registered upon entry and exit. This change will make border crossings more efficient while enhancing security measures.

The EES is expected to speed up border checks and reduce long lines, especially during peak travel seasons. Travelers are encouraged to use automated kiosks where available, making the process even smoother. 29 EU nations are planning to use the system, so this will apply to most European trips you may be booking for your clients or yourself.

European travel changes - People walking on a bridge in London

The UK’s Electronic Travel Authorization (ETA)

Travelers heading to the UK will also need to prepare for the Electronic Travel Authorization (ETA) system. Rolling out in January 2025, this requirement will apply to visitors from countries like the US and Canada, with EU citizens needing an ETA starting April 2025.

The ETA costs £10 (about $12.75 USD) and is valid for two years or until the traveler’s passport expires, whichever comes first. Travelers are allowed multiple entries for stays of up to six months. Applications must be completed online, and approvals are usually issued within three working days. This system aims to enhance border security while offering a seamless experience for travelers.

To apply for an ETA, travelers will need to provide passport details, travel plans, and answers to security questions. The UK government highlights that the system is designed to prevent unauthorized entry while maintaining an efficient flow of legitimate travelers. Business travelers and frequent visitors will benefit from the multi-entry validity, making it a convenient solution for regular trips.

 

Expansion of the Schengen Area

In a milestone move for European travel changes, Bulgaria and Romania will join the Schengen Area on January 1, 2025. This expansion eliminates internal border controls between these countries and the rest of the Schengen members, making travel across Europe even more convenient. For travelers and those looking to become a travel agent, this change simplifies itineraries and allows for greater flexibility.

Bulgaria and Romania offer a wealth of attractions, from Bulgaria’s Black Sea beaches to Romania’s Transylvanian castles and vibrant cities. Their inclusion in the Schengen Area will make it easier for travelers to explore these destinations as part of broader European itineraries.

The Schengen Area, the EU’s passport-free travel area, covers 29 countries–the majority of EU countries, with the exception of Ireland, which has opted out and instead operates a separate Common Travel Area with the United Kingdom. Additionally, Cyprus is undergoing an evaluation process to determine its readiness to join the Schengen Area.

Four non-EU countries—Iceland, Norway, Switzerland, and Liechtenstein—are also part of the Schengen Area.

European travel changes - gondolas in Venice

Tourist Taxes on the Rise

Several European destinations are introducing or increasing tourist taxes in 2025 to address sustainability and overtourism concerns:

  • Portugal: Madeira’s €3 hiking fee and Évora’s new tourist tax will support environmental preservation.
  • Italy: Venice will raise its tourist tax to €10 for last-minute visitors during peak days starting April 2025.
  • Greece: Daily tourist taxes will increase significantly during the high season, reflecting efforts to manage tourism’s impact.

These taxes underscore the importance of budgeting for additional travel costs. Travelers can use online tools or consult with travel agents to understand how these fees will impact their trip budgets. For example, apps that calculate total costs, including taxes, can be invaluable.

Sustainability and Responsible Travel

As countries implement these new European travel changes, there is a clear focus on sustainability and responsible tourism. Tourist taxes, for instance, are often reinvested into infrastructure, waste management, and preserving natural and cultural landmarks.

Travelers can contribute by choosing eco-friendly accommodations, reducing waste, and supporting local businesses. Responsible tourism not only enhances the travel experience but also ensures the preservation of destinations for future generations.

How Travel Agents Are Adapting

With these sweeping European travel changes, travel agents will play a vital role in ensuring seamless experiences for their clients. Those aiming to become a travel agent must familiarize themselves with new systems like ETIAS, EES, and ETA to provide accurate guidance. Agents will also need to stay updated on rising costs, such as tourist taxes, to help clients plan effectively.

Many travel agencies are investing in training programs and technological tools to keep their agents informed. For example, platforms that track visa and tax requirements in real-time can be invaluable for crafting accurate itineraries. Travel agents who stay ahead of these changes will be well-positioned to offer premium services, ensuring their clients’ trips go off without a hitch.

By mastering these updates, agents can offer invaluable expertise, making travel less daunting for their customers. Continuous education and training will be critical, especially for those entering the industry. Becoming a travel agent in today’s climate means navigating an evolving landscape with confidence and precision.

Boardwalk Travel Is the Best Host Agency for You

For travel agents navigating these European travel changes, the right support system is essential. Boardwalk Travel Agency stands out as the best host agency for travel agents. They offer unparalleled training and education, ensuring agents are equipped to handle the latest travel developments. Paired with some of the highest commission rates and partnerships with top-tier travel suppliers, Boardwalk Travel Agency provides the tools and resources needed to thrive in this exciting profession.

Additionally, Boardwalk Travel Agency offers workshops on navigating new travel systems like ETIAS and ETA. Their resources include live webinars, detailed guides, and one-on-one mentorship programs. For aspiring agents, this support network is invaluable, making it easier than ever to become a travel agent who excels in the industry.

Whether you’re new to the field or a seasoned professional, choosing Boardwalk Travel Agency sets you up for success.

Closing Thoughts

The travel landscape in Europe is transforming in 2025, with new authorization systems, expanded Schengen membership, and rising tourist taxes reshaping how we explore the continent. Staying informed and prepared is essential for travelers and travel agents alike. By understanding these changes and leveraging expert guidance, you can ensure a seamless and enjoyable European adventure.

For aspiring agents, there’s never been a better time to learn how to become a travel agent, especially with the support of Boardwalk Travel Agency. Let’s embrace the future of travel together–join the Boardwalk team today!

 

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WE'RE HOST AGENCY FOR ALL

Starting in mid-2025, most EU countries will require foreign travelers to apply for ETIAS before traveling to Europe. In the past, most travelers with a valid passport did not require any kind of VISA to travel to EU countries. While this remains true, they will need to apply for ETIAS before traveling. Here’s everything you need to know about this new program and how you can help your clients apply before they travel.

What is ETIAS?

The European Travel Information and Authorization System or ETIAS is a new travel documentation system that the EU is implementing for passport holders of 59 countries including the U.S.A. Most countries in the EU will require travelers to apply for ETIAS before visiting.

How do I apply for ETIAS?

You will apply for ETIAS on their main website. Note that they are currently not requiring travelers to submit applications at this time. Anyone traveling closer to mid 2025 should check their website for updates.

What’s required to apply for ETIAS?

Your clients will need to provide a valid passport (with at least 3 months of validity left and traveling before it expires). They will also need to pay a €7 application fee per person.

What type of travel requires ETIAS?

Your clients will need to apply for ETIAS if they are flying into a country that requires it or plan to step foot in a country that requires it. This includes guided travel, cruises and river cruises. The supplier will provide more information about ETIAS and what is required of the client before or after the booking.

Do my clients have to apply for ETIAS everytime they travel to EU countries?

No. ETIAS is valid for 3 years or until your clients passports expire; whichever comes first. If your clients renew their passport, they will then need to reapply for ETIAS before visiting most EU countries.

How can I apply for ETIAS on behalf of my clients?

As a Travel Professional you can apply for ETIAS on behalf of your clients. You will go through the same application process as anyone except there will be an extra step where both the client(s) and yourself will sign a declaration of representation stating that that all parties understand you are filing on their behalf and will do so correctly.

In some cases it may be easier to have your clients apply themselves with you walking them through the steps of doing so.

When should I apply for ETIAS?

You should apply for ETIAS BEFORE you purchase tickets or make reservations.

Most applications will be processed within minutes and at the latest within 96 hours. However, some applicants may be asked to provide additional information or documentation or to participate in an interview with national authorities, which may take up to additional 30 days.

my disney experience logo

Prepare for Your Walt Disney World Vacation

Take action now to prepare for your upcoming Walt Disney World® vacation! Link your reservation and tickets to stay informed about important next steps and key planning dates, including important Know Before You Go resources.
Follow these simple steps to get started:

Register or Sign In to Start Your DisneyExperience.com

This will take you to the My Disney Experience website. Sign in using your Disney Account or create one. Then, create your Family and Friends list for your travel party. You'll need this to assign Tickets to them and to make Theme Park reservations.

Link your reservation

Once you're signed in to My Disney Experience, enter your Resort Confirmation number provided by your Travel Professional.

Please note: You'll need to verify the names of everyone on this reservation. If you need to make any modifications, we recommend you contact your Travel Professional before you link your reservation.

Link your Walt Disney World Ticket or Pass

To prepare for making Theme Park reservations, each Guest ages 3+ in your travel party must have a valid ticket linked for each day they wish to visit the Disney Parks.

Please note: If you have a room and ticket package for a select Walt Disney World Resort hotel, your tickets will be included when you link your Disney Resort reservation and you can skip Step 3.

Make your Theme Park Reservation in the Disney Park Pass System

Choose the date and Theme Park that you'd like to visit from the available reservations in the Disney Park Pass system via My Disney Experience. Please note that dates and Theme Park selections are limited and subject to availability. Remember, to enter a Walt Disney World Theme Park, each Guest ages 3+ in your travel party must have both a valid ticket for admission and a Theme Park Reservation for the same Park on the same date, for each day they wish to visit.

Review and Confirm Your Plans

Carefully review and confirm your selected park and date. Once confirmed, your reservation will appear in My Plans on the My Disney Experience website.

DOLLYWOOD

Reservations:

Agents must call to book: 1-800-DOLLYWOOD (1-800-365-5996).

Group Bookings:

865-428-6789 or [email protected]

Schedule:

Mon-Sat 7:30am - 8:00pm ET, Sun 8:00am - 7:00pm ET

Booking Platform:

Phone call with reservation center.

Private Location:

N/A

Transfer:

No

Commission Rate:

10%

Customer Service:

1-800-365-5996

Travel Insurance:

Use Allianz

FAQs:

- Agents must call in for reservations and use Boardwalk’s CLIA number (00039054).
- No commission on tickets, only on the hotel stay.
- Email invoice to [email protected]
- Submit for commission request on our website after you send in the invoice
- Commission only on DreamMore Resort and Spa, and Heartsong Lodge and Resort (10%)
- Commission paid only on Regular, AAA and AARP rates

List of places with resident sales restrictions (we cannot sell to people living in these places):

  • Cuba
  • North Korea
  • Iran
  • Syria
  • Crimea (region of Ukraine)
  • Russia
  • Belarus
  • Donetsk (region of Ukraine)
  • Luhansk (region of Ukraine)
  • Kherson (region of Ukraine)
  • Zaporizhzhia (region of Ukraine)

Boardwalk Travel agents should always offer travel insurance to each client. It will protect their travel and limit the risk of losing a customer because they were never offered a travel protection plan. Let the client be the one to reject, but every agent should offer it to every client.

7 Reasons to Buy Travel Insurance

Travel insurance isn’t just for expensive vacations. Travel insurance isn’t just for trips overseas. And travel insurance isn’t just for long journeys.

It’s essential to buy travel insurance for every trip, because you never know what might happen when you’re far from home! Every year, 55 million Americans purchase Allianz Travel Insurance to protect them against the most common travel mishaps.

Not sure if you need to insure your trip? Here are the top seven reasons to buy travel insurance.

1. Because you don’t want to lose all your money if you have to cancel your trip.

Even the best-planned trips sometimes have to be canceled. But many travel providers—such as tour operators, cruise lines and airlines—offer minimal or no refunds for last-minute cancellations. If this happens, can you afford to lose all the money you’ve spent on your trip?

One of the best reasons to buy travel insurance is having the protection of trip cancellation benefits. These can reimburse you for prepaid, nonrefundable trip costs when you must cancel for a covered reason. When you get your money back, you can book your vacation for another, brighter day.

What if you need to cancel for a reason that’s not covered? If you think that’s a possibility, consider buying the Cancel Anytime upgrade. Available on our most popular plans, OneTrip Prime and OneTrip Premier, Cancel Anytime can reimburse 80% of your lost non-refundable trip costs if you cancel your trip for almost any unforeseeable reason your plan does not already cover. That way, you can travel with confidence.

2. Because accidents can—and do—happen while traveling.

Healthy travelers often think they don’t need emergency medical insurance. The truth is, no one’s immune from illness and injury. We receive thousands of calls each year from American Allianz Travel Insurance customers who are experiencing a medical crisis during their trip, such as trauma, broken bones, heart attacks, and strokes. When you have travel insurance, you can contact 24-hour assistance for help in an emergency. Our team of experts can get you the help you need and may even be able to arrange payment in advance for covered emergency medical care.

3. Because your health insurance probably won’t work overseas.

If you get seriously sick or hurt in another country, don’t expect your health insurance card to help. “Many foreign medical facilities and providers require cash payment up front and do not accept U.S. insurance plans. Medicare does not provide coverage outside of the United States,” the U.S. Department of State warns.1 When you have travel insurance with emergency medical and dental benefits, it can pay for losses due to covered medical and dental emergencies that occur during your trip.

4. Because medical evacuations can be really expensive.

If you get seriously sick or badly hurt while traveling overseas, and you need to be taken via helicopter to the nearest high-quality hospital, the cost can be enormous. In some parts of the world, a medical evacuation can potentially cost six figures—and that doesn’t even include the expense of getting you home again.

Travel insurance with emergency medical transportation benefits can pay for you to be transported to the nearest appropriate facility if you suffer a covered illness or injury during your trip and our medical assistance team determines that the local medical facilities are unable to provide appropriate treatment. It can also pay for specialized transportation to bring you home, once your condition is stable.

5. Because travel delays are inevitable.

Airlines’ on-time stats rise and fall from year to year, but on average, around 18% of domestic flights are delayed.3 That’s not even counting the flights that are canceled! That’s why you need travel insurance with travel delay benefits, which can reimburse you for additional accommodation, meals or travel expenses and lost prepaid expenses due to a covered departure delay. You’ll be much happier if you have insurance that can reimburse you for your airport lunch or unexpected extra night in the hotel.

Here’s some even better news: You can get paid $100 per insured person, per day for a covered travel or baggage delay if you have SmartBenefits® (included with the OneTrip Prime and OneTrip Premier plans). You don’t need to provide any receipts—just proof of the delay!

6. Because a missing bag can ruin your trip.

In a recent survey, more than half of travelers said an airline had lost their luggage in the past. Just 34% of them ever got their missing bags back, and 72% said they’d lost an irreplaceable item.

When your suitcase goes AWOL, travel insurance can save the day. Baggage delay benefits can reimburse you for the reasonable additional purchase of essential items during your trip if your baggage is delayed or misdirected by a common carrier for 24 hours or more. Baggage loss/damage benefits can reimburse you for the actual price, actual cash value, repair or replacement of your lost/damaged items—whichever is less—based on the limits in your insurance policy’s letter of confirmation. Just remember: The best place for truly irreplaceable items is in your carry-on luggage, or at home.

7. Because sometimes, even expert travelers need a little help. 

One of the best reasons to buy travel insurance is the peace of mind you get from knowing help’s just a phone call away. When you face a crisis while traveling—a medical emergency, a lost passport, a stolen wallet, a natural disaster, etc.—you can always contact 24-hour assistance. Our U.S.-based team of travel experts will do everything in their power to take care of you and help make things right.