CityWalk - Customer Drop-Off & Pick-Up (Uber & Lyft)
Pick-Up/Drop-Off location for Guests who are being dropped-off, picked-up, or who wish to utilize rideshare programs such as Uber or Lyft will be located on the 5th floor of the North Parking Structure (NPS) in Jurassic Park.
From Islands of Adventure, Universal Studios Florida, and CityWalk:
Guests will need to make their way to the Parking Garage by walking through CityWalk.
Once at the Parking Garage, Guests will take a series of moving walkways to reach the CityWalk Hub.
Once in the Hub, guests will follow Guest Pick-Up/ Rideshare signs towards the Jurassic Park section (North Garage).
Once in the Jurassic Park section Guests will proceed to the 5th floor via elevator, escalators or stairs.
From Universal’s Volcano Bay:
Guests departing Volcano Bay who wish to be picked-up or utilize a Rideshare program will need to board the complimentary shuttle bus then proceed to the main Parking Garage.
After departing the shuttle bus, Guests will follow signs to the CityWalk Hub.
Once in the Hub, guests will follow signs to the Jurassic Park section and then proceed to the 5th floor via the elevator, escalator or stairs.