
Included Taxes / Fees & Deposits / Gift Cards - Orlando & Hollywood
Universal Gift Cards
Universal Orlando Gift Cards which are available through various types of stores such as convenience stores, grocery stores, department stores....are NOT valid through UPRV for a vacation package. Universal Orlando gift cards can be used within the parks for food and merchandise. Gift cards can be applied towards final payment directly to onsite hotels at time of checkout.
Pre-Paid Credit Cards
Pre-Paid cards cannot be used towards payment of a package due to them either being non-reloadable and / or not having a customers billing address attached to the card.
Air Travel:
Taxes and fees are charged per ticket and include, without limitation:
Surcharges - various airline surcharges from $1.50 to over $50 may apply.
Federal Excise Tax - 7.5% of base fare (may be pro-rated for flights from US to Hawaii, Alaska and international destinations). A Travel Facilities Tax of up to $15.00 per roundtrip for domestic flights beginning or ending in Alaska or Hawaii may apply.
Passenger Facility Charges - up to $18.00, depending on the itinerary.
Federal Segment Fees - $3.40 per U.S. flight segment.
September 11th Security Fee - $2.50 per flight segment with a maximum of $10.00 per ticket.
Revision Fees:
Once deposit and/or full payment is received, a $50 revision fee per transaction, plus any applicable services fees or price increases, will be assessed for any changes made to the reservation including, but not limited to, dates, air carrier, hotel, and ground transportation. If your vacation includes airline reservations, air change fees apply, plus a $50 per reservation revision fee and any other fees or price increases imposed by the airline will be charged. Fees are non-refundable. Certain types of airline reservation changes, including name changes, are prohibited based upon restrictions imposed by the carrier.
Note: $50 revision fee will be waived when a sell-up occurs.
Cancellation Fee for Bookings:
DAYS PRIOR TO ARRIVAL - PENALTIES
46 days or more - Full refund*
45-0 days - $200 fee per reservation, plus fees imposed by hotel, airline and/or other components
*Additional Terms & Conditions apply regarding transactions including air travel, Halloween Horror Nights, VIP Tours and Discovery Cove.
Refunds:
Please allow 2-3 weeks for processing refunds.
Deposits/Payments:
We accept American Express®, MasterCard®, Discover® Card and Visa®. For final payment we also accept personal checks, travel agency checks, money orders and cashiers checks. We will not accept third-party checks. Payments must be made in US ($) dollars. Reservations booked within 45 days must be paid with a credit card.
For reservations that include air travel, the total price of airline tickets are due at the time of booking and must be paid in full, in addition to a deposit of per reservation as described below:
DAYS PRIOR TO ARRIVAL - PAYMENT
46 days or more - $50 per person deposit, plus cost of Airfare, Vacation Protection Plan & select add-ons due at time of reservation
45-0 days - Full payment due at time of reservation. (restrictions apply)
FINAL PAYMENT SHOULD BE SENT TO:
Universal Parks & Resorts Vacations
Attn: Accounting Department
P.O. Box 691717
Orlando, FL 32869-1717
IMPORTANT: Additional Check Payment Info
FOR EXPEDITED MAIL ONLY:
Universal Parks & Resorts Vacations
8259 B Exchange Drive
Orlando, Florida 32809
407-224-7000