Reference Guide
For Agent Use Only
Information subject to change without notice
 
Reservations   800.224.3838   
PLEASE PROVIDE YOUR VAX ACCOUNT LOGIN NUMBER WHEN ASKED. IT COULD BE YOUR AGENCY PHONE NUMBER, IATA, CLIA OR TRUE NUMBER
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Annual Pass Pickup Information

 
 
  • Annual Passes paid in full can be picked up by the credit card holder or the Passholderas long as either has a valid photo ID.   All passes in the order will be distributed at the time of pick up.
     
  • Guests under 18 years of age can pick up passes as long as they can verify the information on the pass and have a valid photo ID.
     
     
  • As an exception, the credit card holder can call to place a note on the order to allow someone else to pick up the annual passes. The designated guest must have valid ID and match the name on one of the passes they are picking up.
     
  • The only Delivery Method for Annual Passes are Ticket Window Pick-Up, and Universal Vacation Planning Center ​desks.