Reference Guide
For Agent Use Only
Information subject to change without notice
 
Reservations   800.224.3838   
PLEASE PROVIDE YOUR VAX ACCOUNT LOGIN NUMBER WHEN ASKED. IT COULD BE YOUR AGENCY PHONE NUMBER, IATA, CLIA OR TRUE NUMBER
  |   VAX PACKAGES   |             
 
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    |     Updated  4 / 14 / 25    |         Phone Directory UOR      |           Feedback
 
ANNUAL PASS HOTEL RATES ARE PUBLISHED 2-3 MONTHS OUT ----
LEARN ABOUT BUNDLE AND SAVE DISCOUNTS ON PACKAGES----
NEW HOTELS: STELLA NOVA, TERRA LUNA RESORT, AND UNIVERSAL GRAND HELIOS HOTEL -----
ACTIVE PASS HOLDERS CAN NOW BOOK THE EXCLUSIVE VACATION PACKAGE!! ----
SELL VALUE - SELL CLUB LEVEL ----
EPIC UNIVERSE OPENING MAY 22, 2025 ----
FAMILY ROOMS / CHILD SWAP ROOMS SET UNIVERSAL APART FROM OTHER THEME PARKS----
www.universalpartnercommunity.com

Benefits - Hotel & Ticket - Orlando (UOR) & Hollywood (USH)

 
Travel Agent Theme Park Inspection Tickets
Universal Orlando - Policy & Procedures
(subject to change without notice)
 
Travel Agent Onsite Hotel Rates (UOR)
To Book visit www.universalpartnercommunity.com - Benefits / Hotels or call (888) 464.3617 or visit www.universalpartnercommunity.com > Benefits and training > Hotels
Rates are based on availability & exclusive of tax (12.5%)
  • Limited to two (2) rooms per reservation and 7-night maximum stay.
  • Rates can be reserved throughout the year as many times as needed.  All based on availability.
Travel Advisors must provide a valid IATA, CLIA, TRUE, or ARC card at check-in.
Non-commissionable
 
Special Offer - Travel Agent Rates*
​
Premier Hotels
Loews Portofino Bay Hotel - 35% off Rack Rate
Hard Rock Hotel - 35% off Rack Rate
Loews Royal Pacific Resort - 35% off Rack Rate
 
Preferred Hotels
Loews Sapphire Falls Resort - 30% off Rack Rate
 
Prime Value Hotels
Universal's Cabana Bay Beach Resort
Aventura Hotel
 
 
 
*Rates reflected here represent the lowest available starting rate for each season, and show Sun-Thurs pricing, pricing for the weekend is higher. Rates are per night and do not include tax. Rates listed are based on Standard Room Types. Blockout dates may apply. Rates are subject to availability.
CLICK HERE TO BOOK ONLINE
 
 
Theme Park Site Inspection Tickets (UOR)
Theme Park Site Inspection tickets / discounts are awarded to Travel Advisors who:
  • Hold a valid IATA (with personal verification code), CLIA or ACTA issued picture identification
  • Actively sell Universal Parks and Resorts
  • Must request tickets 14 days in advance before planned visitation date
  • Advisors must complete and pass the Universal Specialist Exam to request Site Inspection Ticket
  • No blackout dates
  • Discounted 50% off tickets can be utilized / picked-up 3 days prior to the date requested.
Note: Sorry, lists and certificates cannot be used as proof of eligibility. In addition, Travel Advisor - Agency cards are not accepted as proof of eligibility.
Sample of E-Confirmation
 
Universal Studios Hollywood (USH) - Travel Advisor Park Tickets Discounts
Travel Advisor will receive 25% savings off the retail admission price of a Universal Studios Hollywood 1-day ticket. Guests of the Travel Advisor will receive $10 off a 1-day ticket, for up to six guests. Travel Advisors must present their IATA card at the Universal Studios Hollywood Group Window located to the left of the main entrance.   For additional details call 1-800-864-8377 (prompt 3) or contact via e-message
 
NOTE: This offer is only valid at the theme park directly and this discount does not apply towards Universal Express Passes, VIP Experience, Annual Passes, any other multi-day ticket, multi-park ticket, or special offer or promotion.