Reference Guide
For Agent Use Only
Information subject to change without notice
 
Reservations   800.224.3838   
PLEASE PROVIDE YOUR VAX ACCOUNT LOGIN NUMBER WHEN ASKED. IT COULD BE YOUR AGENCY PHONE NUMBER, IATA, CLIA OR TRUE NUMBER
  |   VAX PACKAGES   |             
 
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    |     Updated  4 / 14 / 25    |         Phone Directory UOR      |           Feedback
 
ANNUAL PASS HOTEL RATES ARE PUBLISHED 2-3 MONTHS OUT ----
LEARN ABOUT BUNDLE AND SAVE DISCOUNTS ON PACKAGES----
NEW HOTELS: STELLA NOVA, TERRA LUNA RESORT, AND UNIVERSAL GRAND HELIOS HOTEL -----
ACTIVE PASS HOLDERS CAN NOW BOOK THE EXCLUSIVE VACATION PACKAGE!! ----
SELL VALUE - SELL CLUB LEVEL ----
EPIC UNIVERSE OPENING MAY 22, 2025 ----
FAMILY ROOMS / CHILD SWAP ROOMS SET UNIVERSAL APART FROM OTHER THEME PARKS----
www.universalpartnercommunity.com

Travel Advisor Website - Benefits - Training - Tools

 
 
Training Hub / Sales
The training hub via Cvent will offer you all the listing of training programs conducted by the Travel Industry Sales (TIS) Team.  Once in the hub, you can find:
 
  • Express FAMS - monthly one day trainings in Orlando that usually consist of classroom training and site inspections.
  • Limited Capacity
  • Hotel / Air are not included
  • Registration and payment for training required
  • Regional Trainings
  • Scheduled trainings at select cities throughout the country
  • Webinar Series
  • Various webinars conducted by the sales team
  • Meet The Team
  • Sales Team Staff who conduct the various type of trianings
  •  
Click Here to access Training Hub >
Your Travel Advisor Hub
 
When you register at www.universalpartnercommunity.com, everything you need to plan your clients’ Orlando vacation will be at your fingertips.
 
You’ll have access to:
 
TRAINING
Complete UNIVERSALANDU, our online sales training program, and become a Universal Orlando Resort™ Specialist.
 
MARKETING TOOLS & UPDATES
Utilize collateral ordering, downloadable sales tools and customizable marketing materials to help you market to your clients.
 
NEWS AND UPDATES
Our monthly email newsletter will keep you up-to-date on all our new products, attractions, announcements and more.
 
PACKAGES & FEATURED OFFERS
Plus, view details about our vacation packages and limited time offers with quick and easy access to book at VAXVacationAccess.com.
 
TRAVEL ADVISOR INCENTIVES
Get information about special benefits for travel advisors including discounted hotel stays.
 
 
 
  • Selling Tools:
  • Ebrochures
  • Universal Orlando Resort Press Room
  • Adaptable Flyers
  • Brochures & Collateral Materials
  • E-Resources Links