Reference Guide
For Agent Use Only
Information subject to change without notice
 
Reservations   800.224.3838   
PLEASE PROVIDE YOUR VAX ACCOUNT LOGIN NUMBER WHEN ASKED. IT COULD BE YOUR AGENCY PHONE NUMBER, IATA, CLIA OR TRUE NUMBER
  |   VAX PACKAGES   |             
 
×
    |     Updated  4 / 14 / 25    |         Phone Directory UOR      |           Feedback
 
ANNUAL PASS HOTEL RATES ARE PUBLISHED 2-3 MONTHS OUT ----
LEARN ABOUT BUNDLE AND SAVE DISCOUNTS ON PACKAGES----
NEW HOTELS: STELLA NOVA, TERRA LUNA RESORT, AND UNIVERSAL GRAND HELIOS HOTEL -----
ACTIVE PASS HOLDERS CAN NOW BOOK THE EXCLUSIVE VACATION PACKAGE!! ----
SELL VALUE - SELL CLUB LEVEL ----
EPIC UNIVERSE OPENING MAY 22, 2025 ----
FAMILY ROOMS / CHILD SWAP ROOMS SET UNIVERSAL APART FROM OTHER THEME PARKS----
         

Locker Rentals (UOR)

 
 
Universal's Volcano Bay Lockers & Rentals Click Here
 
 
 
Locker Location
Size
Price
 
Mini
$9.00
USF Front Gate
IOA Front Gate
 
Large (12 x 13 x 16.9)
  $13.00
Jumbo
(12 x 16.25 x 16.9)
  $16.00
Attractions with Loose Article Policy
(Hulk, Rockit, Gringotts & Men in Black)
Standard
(14 x 5.5 x 16.9)
  Free*
Large
(12 x 13 x 16.9)
   $2.00*
    Attractions without a Loose Article Policy
(Jurassic Park River Adventure, Popeye & Bluto's Bilge-Rat Barges & Dudley Do-Rights Ripsaw Falls)
Standard
(14 x 5.5 x 16.9)
   $4.00
Large
(12 x 13 x 16.9)
   $5.00
* Locker price only applicable while the guest is riding the attraction with the length of time determined by the posted wait time. If identified length of time is extended, an additional $2 every 30 minutes (up to a maximum of $20.00) will be charged.
 
 
 
 
 
 
 
Guests With Luggage
- Guests who are visiting Universal Studios or Islands of Adventure with luggage may have it stored at lost and found.  The luggage must be picked up at the same location.
- Luggage must go through Security and be examined by the metal detectors, of if the luggage is too large, it must be examined manually by security staff.
 
 
 
Ride Restrictions
 
 
In addition, loose articles are not permitted on select attractions. The following attractions have free lockers available during a visit to the attraction to store all loose articles:
 
•The Incredible Hulk Coaster®
•Harry Potter and the Forbidden Journey™
•Hollywood Rip Ride Rockit®
•Revenge of the Mummy®
•MEN IN BLACK™ Alien Attack™
 
 
 
All Day Lockers
 
 
All-day lockers are available inside the Main Entrance of each of our theme parks, as well as near The Incredible Hulk Coaster, for a rental fee of $10.00 per day, with  family size lockers available at Universal Studios Florida for  $15.00 per day. Guests have unlimited access to these lockers during the course of the day.
 ​​