Reference Guide
For Agent Use Only
Information subject to change without notice
 
Reservations   800.224.3838   
PLEASE PROVIDE YOUR VAX ACCOUNT LOGIN NUMBER WHEN ASKED. IT COULD BE YOUR AGENCY PHONE NUMBER, IATA, CLIA OR TRUE NUMBER
  |   VAX PACKAGES   |             
 
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    |     Updated  4 / 14 / 25    |         Phone Directory UOR      |           Feedback
 
ANNUAL PASS HOTEL RATES ARE PUBLISHED 2-3 MONTHS OUT ----
LEARN ABOUT BUNDLE AND SAVE DISCOUNTS ON PACKAGES----
NEW HOTELS: STELLA NOVA, TERRA LUNA RESORT, AND UNIVERSAL GRAND HELIOS HOTEL -----
ACTIVE PASS HOLDERS CAN NOW BOOK THE EXCLUSIVE VACATION PACKAGE!! ----
SELL VALUE - SELL CLUB LEVEL ----
EPIC UNIVERSE OPENING MAY 22, 2025 ----
FAMILY ROOMS / CHILD SWAP ROOMS SET UNIVERSAL APART FROM OTHER THEME PARKS----

Modification Fees

 
Orlando
 
$50 Modification Fee
 
If you can revise yourself in VAX there's no revision fee. If you call our reservations department, the following will apply:
 
  • NO REVISION FEES are charged if 46+ days prior to arrival
  • NO REVISION FEES are charged if adding a component to a reservation
  • When you include Cancel For Any Reason (CFAR) in a reservation, it will waive all revision fees on a package
     
If a Reservation Agent attempts to charge a revision fee for the items listed above, please ask to speak to a lead agent.
 
 
Hollywood
 
Changing a Reservation
 
Guest should call the Universal Studios Hollywood UPRV Package Booking line for a revision of their reservation. Changes cannot be made less than three business days prior to departure. Changes made more than three business days prior to your departure date will be subject to applicable revision fees.