Reference Guide
For Agent Use Only
Information subject to change without notice
 
Reservations   800.224.3838   
PLEASE PROVIDE YOUR VAX ACCOUNT LOGIN NUMBER WHEN ASKED. IT COULD BE YOUR AGENCY PHONE NUMBER, IATA, CLIA OR TRUE NUMBER
  |   VAX PACKAGES   |             
 
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Tools - Travel Advisor E-Resources

 
 
Many Travel Advisors communicate with their clients via email and need additional tools to support their sales message. Below is a list of different tools accessible to you to best position, and inform your clients on the Universal Orlando Resort destination and products.  Please note that you can copy and paste the links below into an email providing your email is setup to use HTML format.
 
 www.VaxVacationAccess.com (VAX) Sales Email (1 & 2)  - You can select specific Universal products such as hotels, and add-ons (within features) and send the information to your client without creating a booking.  The client will receive an email with the product information and links (3) to an informational page with all product details (4). (Sample Link)
 
 
 
Promoting via Social Media - We all know that promoting via social media is impactful.  Below are many links that can be used with your social media postings.  Here are a few guidelines:
  • Never include pricing with your social media postings.  Whatever you post it remains on the intranet so refrain from posting pricing which can change.    
  • Your pictures can be used without any preapprovals from Universal Orlando Resort.
  • Universal provided images cannot be altered in any fashion (size, color, add/delete anything).  Stock images must be used as is.
 
Google Images – You can treat these as your own pictures since they were taken by our sales team members for you.  Feel free to use the downloadable images on your agency’s website, social media pages etc.  The key rule about any pictures is to not include pricing info when postingGoogle Pics
 
VAX Product Links - You can reuse the links provided in a sales email for other communications with customers.  Here's a list of many links on the VAX Products that you can copy & paste and use in your correspondence with clients.  You can also use these links to promote the products on your social media.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PDF Flyers - visit www.universalpartnercommunity.com to download
Volcano Bay Plan Your Day
Volcano Bay - Tapu Tapu Benefits
 
 
 
PDF Flyers with Customizable Call To Action Box - Great for consumer shows!     Download by visiting www.universalpartnercommunity.com
Stay &  Play HOLIDAY Vacation Package PDF
The Wizarding World of Harry Potter Exclusive Vacation Pacakge
Stay &  Play Vacation Package
VIP Experience Rack Brochure
Universal Dining Plan
 
Universal Express Information Flyer
Universal's Superstar Shuttle
Craft Your Own Message Flyer
Volcano Bay Upgrade Flyer