Value Inns & Suites - Surfside Inn & Suites (ESS)

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Welcome to Universal's Endless Summer Resort - Surfside Inn and Suites, where the sun, sand, and water meet. This hotel captures a laid-back coastal vibe with a design that evokes the sea and the sand with colors of nature. It provides guests with a simple, free-spirited atmosphere that transcends the waves.

Universal Orlando's first Value properties introduce extra affordability to any Universal vacation. The vibe at this hotel is relaxed and easy, with a fun surf and beach theme woven throughout, including sofas in the lobby designed to look like sea glass.

VAX Hotel Page

Overview

Facilities

Grand Opening Date: 06/27/19
Elevators Available
Accessible Rooms
Resort is non-smoking, except for designated outdoor areas
Laundry Facilities
Shopping at Universal Orlando Resort Hotels
Universal Vacation Planning Center

Avis desk: (407) 503-7156

Visit Avis.com for hours

Dining & Events Guide >

Theme Park Benefits

Hotel Map >

Floors

9 (Shorter building has 6 floors)

Rooms

Standard: 360

Suites: 390

Total: 750

Hotel Fun Facts

These hotels capture a laid-back coastal vibe with a design that evokes the sea and the sand with colors of nature.
Provide guests with a simple, free-spirted atmosphere that transcends the waves.

Accommodations

Amenities for ALL Room Categories

One (1) 43” Tlevision
Mini Refrigerator
Single-serve Cuisinart Coffee Maker
Convenience outlets, USB & USB-C outlets
Smart room technology for automated heating and air conditioning
Iron and ironing board
Complimentary wireless internet access in each guest room and most common areas of the hotel for up to 5 devices
For $7.95 guests can upgrade to Premium Plus Wireless Access for 3 mega-bit usage per 24-hour period for up to 10 devices. Service starts at signup.
One (1) telephone
One (1) alarm clock
In-room safe

Bathroom

Separate bath and vanity area
Compartment one contains toilet and tub/shower combination or shower containing a retractable clothesline.
Compartment two contains one (1) sink and vanity.
Shampoo, conditioner, body soap and facial soap
Wall Mounted Hair dryer

GUEST ROOMS

Standard Rooms

Beds: 2 Queen Beds

Size: 313 sq. ft.

Occupancy Limit: 4 guests

(Babies count towards guest occupancy limit)

Room Quantities: 175 (Standard), 185 (Pool View)

Room Layout

Room Information

Standard Rooms

Standard Rooms offer 313 square feet, 2 Queen beds, a 43" TV and mini-refrigerator. Maximum occupancy of 4 guests.

Pool View Standard Rooms

Pool View Standard Rooms feature a view of the pool area. They offer 313 square feet, 2 Queen beds, a 43" TV and mini-refrigerator. Maximum occupancy of 4 guests.

Amenities

Standard Room Amenities

SUITES

2-Bedroom Suites

Beds: 3 Queen Beds

Size: 440 sq. ft.

Occupancy Limit: 6 guests

(Babies count towards guest occupancy limit)

Room Quantities: 261 (Suite), 75 (Pool View Suite), 54 (Water View Suite)

Suite Layout

Room Information

2-Bedroom Suite

2-Bedroom Suites offer 3 Queen beds. Plus, these 440 square-foot suites include a compartmentalized bathroom, kitchenette with a mini refrigerator, microwave and sink. Maximum occupancy of 6 guests.

2-Bedroom Suite Pool View

2-Bedroom Suites offers 3 Queen beds with a view of the pool. Plus, these 440 square-foot suites include a compartmentalized bathroom, kitchenette with a mini refrigerator, microwave and sink. Maximum occupancy of 6 guests.

2-Bedroom Suite Water View

2-Bedroom Suites offers 3 Queen beds with a view of the water. Plus, these 440 square-foot suites include a compartmentalized bathroom, kitchenette with a mini refrigerator, microwave and sink. Maximum occupancy of 6 guests.

Amenities

Standard Room Amenities PLUS:

1 - 43” TV and 1 - 49" TV

One in each bedroom

Bathroom

Compartment two contains two (2) sinks and a vanity

Kitchenette

Mini-refrigerator

Microwave

Small sink

Single-serve Cuisinart Coffee Maker

Picnic Table

ACCESSIBLE ROOMS

Accessible Rooms & Suites

Accessible Rooms

Room Type	Standard Accessible Rooms	Accessible w/Roll-in Shower
Standard	3	2
Pool View	4	2
2-Bedroom - Standard View	4	4
2-Bedroom - Pool View	3	0
2-Bedroom - Water View	1	0

Accessible Guest Room Features

Standard Accessible Rooms

Recommended to be confirmed after deposit is made.

Feature handrails in the tub/shower and next to the toilet and meet all laws governed to make this ADA compliant.
Beds are 24" off of the ground.
All other amenities are identical to a non-accessible room.

Accessible Rooms with Roll-In Shower

Feature handrails in the shower and next to the toilet.
Guests can roll their wheelchair into the shower. There is no tub.
Shower Chairs - Star Service can be called to bring a shower chair to the room if there is no shower bench.
Adjustable Shower Heads
Beds are 24" off the ground.
Doors have peepholes at 3' 6".
Closet Rods are 48".
Entry doors are 36" wide.
Bedroom hallways are 5 ft. wide.
Offers 1 sink only in the room.
Family Suite Kitchenette counters are accessible from a wheelchair. Microwaves/Fridge easily accessible.

Universal Orlando Hotels ADA Policy

Hotel Details & Restrictions

Connecting Room Types

Standard View Rooms connect to Standard View Rooms.
Pool View Rooms connect to Pool View Rooms.
Both of these room types can be guaranteed connecting (7 days or more from travel).
Suites DO NOT Connect.
It is extremely rare for 2-Bedroom Suites to be located near the standard rooms.

Pack-n-Play

(Click to Enlarge)

Pack 'n Play rentals: No Charge
Dimensions: Length: 43" x Width: 30" x Height: 29"
Sheets for the Pack 'n Plays are provided.
Restrictions:
Limits differ based on Room Type/Size. Guests interested in multiple playpens per room must discuss this directly at the hotel.
Available on a first come, first served basis.
Cribs are no longer available at any Universal Orlando Resort Hotel.

Special Requirements

35% shower only rooms. All suites have bathtubs.
Pets are NOT permitted
Service Animals are an exception per ADA Regulations.
Microwaves: Guests that require a microwave within their room must reserve a 2-bedroom suite or upgrade into this category. There are no microwaves in the standard rooms.
Pack 'n Play': Available at no charge
Rollaway Beds: Not available at this hotel.
Additional Adult Fee: Fee Details. This fee is charged when there are more than 2 adult guests per room.

Accessibility Information for Universal Orlando Hotels

Guests with Allergies

Dining Locations

Beach Break Cafe

Serving breakfast, lunch and dinner, this casual food court offers food and drink in the laid-back SoCal tradition. Menu inspired by food trucks, local joints, and backyard BBQs.

Location

Universal's Endless Summer Resort - Surfside Inn & Suites

(Lobby Level - 1st floor)

Dining Hours

Breakfast: 7am - 11:30am (Daily)

Lunch/Dinner: 11:30am - 10pm (Daily)

Grab-N-Go: 7am - 11pm (Daily)

(Hours and days subject to change)

Menus

Breakfast >, Sandwich & Salad >, Entrées & Quesadillas >, Pizza & Pasta >, Grill >, Grab-N-Go >

Service Type

Quick Service

Meals Served

Breakfast, Lunch, Dinner, Alcoholic Beverages Available (21+ With Valid ID), Snacks & Beverages, Healthy Options

Additional Info

Stations: 4 Unique Stations (duplicated stations for a total of 8)

Offerings: Burgers, pizza, salads, dessert, grab and go items

Counter Service: 3 Meal-a-day Food & Beverage Service

Grab-N-Go: Large Grab-N-Go component with pre-packaged beer, wine, snack, sandwiches, etc.

Souvenir Cups: Available for purchase in single or multi-day (not valid at theme parks/CW)

Refillable Cup Program

Pizza Room Delivery

Guests can press the pizza button on their in-room phone to have classic, home-style pizza delivered to their room. Buckets of fried chicken with all the fixings, salads, desserts, beverages and more also available.

Location

Universal's Endless Summer Resort - Surfside Inn and Suites

Dining Hours

Pick-Up: 11:30am - 11pm (Daily)

Delivery: 4pm - Midnight (Daily)

(Hours and days subject to change)

Menus

Delivery, Pizza-To-Go

Service Type

Quick Service

Meals Served

Lunch, Dinner

Sand Bar

Guests can quench their thirst with cocktails, frozen drinks, wine, beer and smoothies, while kicking back in sunny style. Walk-up Service.

Location

Universal's Endless Summer Resort - Surfside Inn & Suites

(Poolside - 1st floor)

Dining Hours

Sun-Thu: 11am - 10pm

Fri-Sat: 11am - 11pm

(Hours and days subject to change)

Menus

Light Fare >, Cocktails >

Service Type

Quick Service

Meals Served

Alcoholic Beverages Available (21+ With Valid ID), Snacks & Beverages, Healthy Options

Starbucks

Guests can relax and sip for awhile or grab a coffee creation to go as they pass the premier roaster and retailer of specialty coffee in the world.

Location

Universal's Endless Summer Resort - Surfside Inn & Suites

(Lobby Level - 1st floor)

Dining Hours

Daily: 6am - 1pm

(Hours and days subject to change)

Service Type

Quick Service

Meals Served

Breakfast, Lunch, Snacks & Beverages, Healthy Options

Amenities

Pool

	Hours Sun-Thu: 9am - 10pm Fri-Sat: 9am - 11pm Pool hours vary. Guests should check at the Front Desk upon arrival for current times.

Features a zero-entry pool in the shape of a surfboard and the Sand Bar poolside bar.

Pool

9,535 sq. ft.
Zero entry
3.6 feet deep
1st floor location
No sand area
Gated pool area
No Cabanas available
Pool is treated with chlorine
Sand Bar poolside resort casual bar with walk-up service.
Sand Bar Hours & Menu
Pool-side showers are available and located on pool decks.
Outside Food & Beverages are not permitted on pool decks.

Pool Policies

Cross-amenity pool usage

Pool closures due to cold weather

For Registered Guests Only

Pool areas and the restaurants at the pools are reserved for registered hotel guests only. If a friend/family member may join a guest for the day, the guest would need to be added to the booking as an additional registered guest for the entire length of stay (and not exceed occupancy limits).

Fitness Center

	Hours Daily: 6am - 10pm (Hours subject to change)

The Universal's Endless Summer Resort - Surfside Inn and Suites Fitness Center is complimentary to guests.

Location: Tower 2

Cardio-Vascular Equipment

Treadmills
Bicycles (up-right and recumbent)
Elliptical machine
Variable resistance weight machines
Stretching area

Additional Information

Locker rooms with showers are provided for changing for resort facility use, on pre-arrival and post-departure day.
Restrooms are provided for men and women.
Water fountain available

Age Restrictions

Children ages 13 – 15 must be accompanied by a parent or guardian.
No children under 13 are permitted

Recreational Activities

Recreation activities will be available during select hours.

Hours will adjust seasonally.

Other Amenities & Services

	Hours Game Room 8am - 11pm (Daily) Universal Studios Store 7am - 9pm (Daily) (Hours subject to change)

Game Room

Universal Store

Game Room

Surfside Inn and Suites Game Room

Offers 735 square feet of games. Located in Tower 2.

Universal Studios Store

Surfside Inn and Suites Universal Studios Store

Located just off the lobby. Offers sundries, guest necessities, newspapers, magazines, etc., as well as Universal and hotel logo merchandise.

Shipping/Delivery for Packages

Guests can have packages shipped from and received to their Universal Orlando Resort Hotel! The Front Desk charges a fee for receiving, handling and/or storing guest package(s). Handling and storage charges are per 7 days. The charge can be billed to their room, paid in cash or with a credit card.

Ship item to the hotel's address with attn: Guest name and date of arrival.

Price: $5 flat rate for each incoming package

Prices are subject to change.

This hotel does not have a Universal Orlando Resort Hotel Business Center and this will be handled by the front desk.

Prices subject to change.

Universal Vacation Planning Center

a.k.a. Universal Orlando Attraction Ticket Center – A Universal Vacation Planning Center and Kiosk are located in the main building to assist guests with Universal information, purchasing tickets to Universal theme parks and other area attractions as well as retrieving pre-purchased tickets.

Universal Vacation Planning Center

Car Rental Desk

There is a car rental desk available for guests.

Laundromats

There are a total of 4 guest laundry rooms. There are 2 laundry rooms per tower, located on floor 4 and 7.

Laundry Machines accept coins, cash, and credit cards as forms of payment.
Guests will need their room key to access the door to the laundromats.
Laundry Pods and Dryer Sheets are available for purchase.
A separate Dry Cleaning Service is available at the hotel. Guests will have to fill out a laundry list and deliver it to the front desk before 9am. It will be available for pick-up at the Bell Desk only at 6pm.

Luggage Services

The hotel offers temporary bag storage for hotel guests.

Boarding Pass Printing

The hotel has a printer located off the lobby for guests to print boarding passes.

Guests are also able to ask the front desk at every resort for guidance on how to print boarding passes while in the hotel.

Hotel Events

Below is a list of events guests can experience at Universal's Endless Summer Resort - Surfside Inn and Suites.

Subject to availability and seasonality.

Hotel Policies

Parking

View Parking Fee Details

628 total parking spaces

*RV Parking: There are no vehicle height restrictions. There is an open-air lot for RVs. Based on availability.

Direct guests to the front desk for additional assistance.

Accesible Parking Spots: Accessible parking is available in all of the UOR Hotel parking structures on a first-come, first-served basis.

Electric Vehicle Charging Stations

There are 6 stations on each level of the garage.

All parking charges are per vehicle.

Pet Policy

Pets are NOT permitted in this property.

Service animals are an exception per ADA Regulations.

Service Animal Requirements

Rollaway Beds

Not available at this hotel

Additional Adult Fee

Fee Details. This fee is charged when there are more than 2 adult guests per room.

Hotel Taxes

A 12.5% tax will be charged on all reservations.

6% Lodging/occupancy tax

6.5% FL sales tax

Safety Deposit Box

A safety Deposit box is available at the front desk on a complimentary basis.

Microwaves

Surfside Inn and Suites: Microwaves are not available for rent. Guests in standard rooms must use the public microwaves available at Beach Break Cafe.

Bed Rails

Available for free upon request.

Check-In/Check-Out

Check-In Time: 4pm

Check-Out Time: 11am

All guests are welcome to “pre-register” any time after 7am.

Guests can leave their bags at the bell stand, use the front desk safe to store any valuables, and obtain room keys to use for Early Park Admission. Guests can also enjoy the restaurants and pools if they would like until their room is ready.

Loews is unable to accommodate requests for early check-in. Pre-registration is the only option available.
Age Requirements: Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in.

Housekeeping Services

Low Tide: Guests staying less than seven nights, receive a light housekeeping refresh daily which includes making beds, providing new towels for used ones they want replaced, emptying trash and replacing bathroom amenities, if needed.
High Tide: For Guests staying more than seven nights, full-service housekeeping cleaning is provided on the seventh day. The light housekeeping refresh is provided on all other days as described above.

For additional or alternative housekeeping arrangements, guests can contact the front desk.

No Turndown Services available.

Pack 'n Play'

Luggage transport between Universal Orlando hotels

Luggage Transfer Services have been discontinued across all our resorts for Guests who have reservations at multiple hotels during their stay.

Guests are encouraged to use ride share/taxi services, public transportation, or their own vehicles to transfer luggage between resorts.

ADA Policy

Hurricane Policy & Procedures

Loews Loves Pets

Loews Terms & Conditions

Scooter & Wheelchair Rentals

Smoking Policy