VAX - Reading Accounting History

Deposit History	Refund History / Commission Paid History

1. Open a UPRV reservation, 2. Click the "History" tab 3. Click the drop down menu located to the right of "Select History Type"

3. Choose "Accounting Activity" from the "Select History" drop down menu. The "Accounting Activity" screen will show you the following information: 1) Gross: The total package price of a reservation. If the reservation is eligible for commission, commission will be included. This is referred to as the "Gross Balance" field. In this example, the Gross Balance is equal to $3,406.43 2) Net: The total package price of a reservation—less commission. This is known as the "Net Balance" When a Travel Agent chooses to Withhold Commission—meaning they will not receive a commission check and would prefer to only pay the Net Balance, they will only pay this amount—leaving a balance of the commission amount on the reservation. 3) Commission: The portion of Gross Balance which is due to the Travel Agent booking the package. If there are multiple tabs, you should check each tab. The Commission on this reservation is $416.67 4) Payment: The total amount of payments which are currently made on the reservation. On this reservation $200 has been paid. 5) Balance: – The remaining amount left to pay on the reservation. In this example, $2,789.76 is the balance. Any dollar amounts with a "-"in front of the dollar amount means that amount was paid to the guest. If it does not have a "-"in front of the dollar amount, it means the money was paid to UPRV or payment that is due to be paid to UPRV.


Deposits: A listing of all payments or adjustments which have been made to a reservation. In this example, the guest has made one payment, $200 . The card was a Visa Card ending in 6339 . The deposit was paid in March 10^th, 2018 . Scheduled Final Payment/Email Reminder: If you schedule for the final payment to be done automatically when it's due you can select that option during the checkout process when making the deposit. This shows details for the Final Scheduled Payment The Type of card- VI, which is Visa The Document Number -is the credit card number . The Payment Status - shows the payment has not been made because it shows "Payment Pending" . Date Schedule – shows the date the Final Scheduled Payment will be taken .


Refunds: Any credit which has been issued to the guest. Once the refund shows on the accounting activity, we have released the funds back to the bank The guest should see the refund within 3-5 business days (could be twice that if it is international). If the guest does not see it within this time frame they should contact their bank. In this case the "Type" field shows "MSTC Credit Card Refund Vogel/Wayne". The "Amount" field shows the amount of the refund $-1827.78 and the date (Feb 6, 2018) it was refunded. The second image is an example where the commission has been paid to the Travel Agent. If this field appears under the Refunds section, it indicates the Travel Agent's commission check has been issued. Type – reflects Credit Card Commission Amount – shows the amount of $-214.47, which matches the information in the Commission column in the Current Balance section above. The "Date" field shows the date (in this case, January 22, 2018) the commission check was cut. The check is physically mailed (if they do not have ACH/direct deposit) within 7- 10 days from this date. Once mailed, the travel agent will typically receive the check in the mail in 2-3 business weeks from the date shown.