Reference Guide
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Information subject to change without notice
 
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ADA - Americans With Disabilities Act (UOR)

 
 
 Service Tip
Take the extra step to communicate to the onsite hotels of the ADA special room needs. 
 
 
 
 
All on-site hotels at Universal Orlando are compliant to ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms. Restaurants are wheelchair accessible.
 
ADA Guest Room Features:
 
Room Types:
 
Standard ADA Accessible Rooms:
  • Consist of hand rails (grab bars) in the tub/Shower and next to the commode and meet all laws governed to make this ADA compliant. 
  • Beds are 24" off of the ground
  • All other amenities are identical to a non-ADA room
  • Roll in Shower Rooms:
  • Availability must be confirmed with UPRV PRIOR to deposit.
  • Has hand rails (grab bars) in the Shower and next to the commode. 
  • Guests can roll their wheelchair into the shower. There is no tub.
  • Shower Chairs - For all on-sites EXCEPT CBBR - Star Service can be called to bring a shower chair to the room for the guest if needed.
  • For CBBR a shower chair can be pulled open from the wall.  The chair folds flat on the wall for guests that do not need to use it.
  • The shower head is adjustable.
  • Beds - 24" off of the ground.
  • Doors - peepholes at 3' 6"
  • Closets rods: 48"
  • Entry doors are 36" wide.  
  • Offers ONE sink only in the room.
  • Family Suite Kitchenette counters are accessible from a wheelchair (low) - microwaves/Frig easily accessed.
 
Sight & Hearing Impaired Features:
  • All entrances to individual guest rooms will include the room number in Braille, the international language of the blind.
  • Hearing Impaired Kits (that include a TDD relay service) are available from Star Service and may be used in any guest room.
  • Closed-caption television
  • Smoke detector with light
Pools:
All pools have a chair lift
 
Medical Requests:
Please contact the hotel front desk once the booking has been confirmed – if a guest has a medical specific request that requires arrangement from the hotel (beyond ADA, roll in shower, blind or deaf equipment).