Reference Guide
For Agent Use Only
Information subject to change without notice
 
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    |     Updated  4 / 14 / 25    |         Phone Directory UOR      |           Feedback
 
ANNUAL PASS HOTEL RATES ARE PUBLISHED 2-3 MONTHS OUT ----
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Theme Park Tips (UOR)

 
Offer some TIPS to your guest so they can have the best experience when visiting Universal Theme Parks!
 
  • Start the day from the back of the park working your way to the front.  When the parks close for the day, they begin closing the rides starting from the back of the theme parks and close the ones towards the front of the theme parks last.  This way you can enjoy the most rides possible.
  • Rainy Season - Start your day at Islands of Adventure where more rides tend to be outdoors.  When it starts drizzling head over to Universal Studios where more of the rides are in doors.
  • Share the Child Swap / Family Room benefit for those guests who want to skip a ride or two.
  • The Single Riders Line - a quick way to get on a ride!
  • The Universal Mobile App is a great way to track the wait lines at all Universal Theme Park Rides.  The Universal App will also give guests access to the Riders Guide information which details information on all ride and attractions.
  • Stay Onsite and get Early Park Admission.  During the peak period, Early Park Admission is like the golden ticket!
  • Express Pass Unlimited and Express Pass is the best way to have more fun and less wait.
  • Travel between theme parks with Park to Park Tickets.  Guests can use the Hogwarts Express to get from one theme park to the other.
  •  Pick up the Park Map with Schedule available at the front of both theme parks.  The schedule will help guests plan their day and advise them of all show times and character appearance times.
  • Guest traveling during late September and October during a Halloween Horror Nights event day should be aware that Universal Studios will close early as it transforms from theme park to Halloween Horror Nights.  Suggest to guests to start their day at Universal Studios and complete their day at Islands of Adventure in order to maximize their day in the theme parks.
  • Guests visiting our parks during their Birthday or if they are celebrating something special should get their Birthday / Celebration Pin as they enter the theme parks from our gate Team Member.