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Volcano Bay

 
Radical & Innovative
 
Spanning 30 fully immersive acres, Universal Orlando’s third theme park is an entirely new kind of water theme park experience, giving guests even more to enjoy on their vacation.
 
At Volcano Bay, guests will discover a place like no other, filled with incredible thrills and relaxing indulgences. This one-of-a-kind park combines exhilarating experiences with care-free convenience so families can get the most out of their vacation together. They won’t have to stand in long lines or wrestle with tubes before diving into the unique attractions found throughout the park. They can enjoy a variety of experiences, ranging from winding rivers and private, two-story cabanas to family raft rides to twisting body slides that launch guests above the water.
Overview
Creation Myth & The Waturi Legend
 
 
The Creation Myth
 
It all began with the fiery god, Krakatau (kra-kuh-TAU). Though his wrath and fury dominated the land, he couldn’t contain the adventurous spirit of his daughter, Tai Nui (tie-NOO-ee). She fell in love with a native youth named Kala (KAH-lah). And when her fiercely protective father learned of the romance, he flew into a rage. He banished Kala forever to the sky, where he became the Moon.
 
Overcome with grief, Tai Nui’s tears became the Sea. Krakatau then realized he had only succeeded in destroying what mattered most to him: his daughter’s happiness. Determined to reunite the young lovers, he reached into the earth and pulled it to the sky – creating the volcano of Volcano Bay. Krakatau trapped the remains of his anger and jealousy in the form of the fire spirit, Vol, whom he imprisoned deep within the volcano.
 
This is how the Sky, Sea and Earth united to form the paradise of Volcano Bay.
 
 
 
 
 
The Waturi Legend
 
Before they came to Volcano Bay, the Waturi (wah-TOO-ree) traversed the ocean in outrigger canoes in search of a new home. According to the legend, a mystical fish named Kunuku (koo-NOO-koo) was destined to guide them.
 
Their voyages took them to the far corners of the South Pacific. And wherever they went, the Waturi embraced the customs, music and art of the many people they encountered. But alas, nowhere did they find Kunuku.
 
On and on they searched, until they came to the very edge of the world. And it was there that they found Kunuku playing in the waves. Within a day, Kunuku and the winds of fortune lead the travelers to the shores of Volcano Bay. The Waturi knew that, at long last, they had found home.
 
When Guests come to Volcano Bay, they are welcomed as one of the Waturi family. The islanders have never forgotten the kindness and generosity their ancestors encountered in their journeys across the Pacific, and it is that same spirit of friendship that they extend to every visitor to their shores. As a visitor, guests are encouraged to take part in the island way of life and discover their inner Waturi. Throughout Volcano Bay, Guests will discover a vibrant blend of Polynesian cultures and architecture that draws on influences from all over the South Pacific.
 
 
“Water is Life.
Life is Joy.”
 
That’s the philosophy celebrated at Universal’s Volcano Bay water theme park. It’s the carefree attitude the fabled Waturi islanders have embraced on their Pacific isle for centuries. It is told that their enchanted waters have granted the Waturi the secret of time. While there are only 24 hours in any day, the Waturi found that by spending every waking second doing the things they love, with the people they love, it is possible to make happiness last indefinitely.
 
For the Waturi, there appears to be a refreshing abundance of time. Time to experience new sensations. Time to be immersed in new thrills. Or time to just relax, which is the one thing most of us have the least time to enjoy.
 
Words to Know
 
Words to Know
Honu ika Moana
(HOH-noo eek-AH mo-AH-na)
Honu is Maori and Hawaiian for turtle and ika moana is Maori for whale
 
 
Kala
(KAH-lah) (Rising Sun)
The young island warrior who captured the heart of Tai Nui. He was banished to the sky by an angry Krakatau where his love transformed him into the sun and moon.
 
 
Kia ora
(KEE-ah OR-ah)
is a Māori-language greeting, which translates as "cheers", "good luck" or "Best wishes", and is used as an informal greeting equivalent to "hi", "thank you" or "hello".​
 
 
Kohola
(koh-HOH-la)
The Hawaiian word for whale.
 
 
Ko’okiri
(koh-OH-kee-ree)
Ko’okiri is an ancient Maori pastime of jumping from great height into deep water.
 
 
Kopiko Wai
(koh-pee-KOH why)
Kopiko is Maori for winding and wai is Maori for water.
 
 
Krakatau
(kra-kuh-TAU)
The volcano god, husband of Puanani, father of Tai Nui. Responsible for the creation of the island.
 
 
Kunuku
(koo-New-koo)
The golden, many finned fish that led the Waturi people to Volcano Bay.
 
 
Mahuika
(Mah-oo-EE-kuh)
Goddess of Fire. Wife of Tangaroa and mother of Punga.
 
 
Maku Puihi
(mah-KOO poo-EE-hee)
Volcano Bay’s twin river rapids, maku is Maori for wet and puihi is Maori for wild.
 
 
Puanani
(Puw-aa-NAA-Niy) (Beautiful Flower)
Forest Spirit, Wife of Krakatau, Mother of Tai Nui.
 
 
Punga
(PUHN-ga)
God of Sharks and Manta Rays.
 
 
Runamukka
(ruhn-UH-muhk-kuh)
Once a Volcano Bay coral reef, now it is a beloved playground for island children.
 
 
Tai Nui
(tie-NOO-ee) (Ocean Wave)
The daughter of Puanani and Krakatau who was turned into the Ocean by her angry father.
 
 
Taniwha
(tah-KNEE-wah)
Taniwha is a Maori word for a mythical serpent.
 
 
Tangaroa
(tahn-guh-ROH-ah)
A god of the Sea, husband of Mahuika and father of Punga.
 
 
TeAwa
(tay-AH-wah)
TeAwa is Maori for the river.
 
 
Vol
The fire spirit created when Krakatau imprisoned his anger in the earth.
 
 
Waturi
(wah-Too-ree)
The people of Volcano Bay.
 
 
Whakawaiwai
(wha-ka-WHY-why)
Whakawaiwai is Maori for mouth wateringly delicious.
 
 
 
Attractions
 
 
Guests have the opportunity to explore four imaginatively-themed areas at Volcano Bay: The Volcano, Wave Village, River Village, and Rainforest Village. Universal Volcano Bay offers 18 unique attractions.
 
The water at Volcano Bay pools and rivers is kept between 80 and 85 degrees Fahrenheit.
 
Wave Village
 
Wave Village is the first of three villages guests encounter at Volcano Bay. This peaceful escape overlooks the sparkling waters of Waturi Beach at the base of the volcano.
Ko'okiri Body Plunge  (koh-OH-kee-ree)
Water Ride    |     Thrill      |      Volcano Bay Express PLUS Pass     |    Must be at least 48" (122 cm)
Summary
 
Join in the centuries-old tradition of honoring the volcano god, Krakatau, by braving the incredible Ko’okiri Body Plunge. This dizzying descent features a 70-degree fall through a drop door and 125 feet of screaming, white-knuckle fun.
 
Accessibility Information
 
 
Ride Details
 
This attraction is a high-speed free-fall slide that begins in an enclosed capsule with a trapdoor, while riders plunge through a tube into a pool 125 feet (38 meters) below.
 
The queue of the attraction has 209 steps before arriving at the body plunge at the top of Krakatau.
 
The Reef
Water Ride     |     Life Jacket Required under 48" (122 cm)
Summary
 
Watch the bravest Waturi take the Ko’okiri Body Plunge from the comfort of this peaceful leisure pool. Its clear plexi tube shoots straight through this 5.5-foot-deep pool, which features its own private waterfall that’s perfect for frolicking.
 
Accessibility Information
 
  • Transfer From Wheelchair
  • Children under 48" (122cm) must wear a U.S. Coast Guard-approved life vest. Non-swimmers should wear a U.S. Coast Guard-approved life vest. Guests may enter the pool from the shore only. Guests who are able to fully transfer from a wheelchair onto the pool lift may access the attraction.
  • Additional Restrictions
  • Height Requirements
 
Ride Details
 
This attraction is a pool with a depth of 3–6 feet (0.9–1.8 meters). Guests may relax and swim around the pool at their leisure.
Waturi Beach  (wah-TOO-ree)
Water Ride     |      Life Jacket Required under 48" (122 cm)
Summary
 
Locals know – the waves are always perfect at Waturi Beach. Swim, splash and relax right along with them in the sparkling waters and warm waves of this sparkling lagoon at the foot of mighty Krakatau.
 
Accessibility Information
 
  • Transfer From Wheelchair
  • Children under 48" (122cm) must wear a U.S. Coast Guard-approved life vest. Non-swimmers should wear a U.S. Coast Guard-approved life vest. Guests may enter the pool from the shore only.
  • Additional Restrictions
  • Height Requirements
 
Ride Details
 
This attraction is a wave pool with depths from 0–6 feet (0–1.8 meters). Waves can be sudden and dynamic.
River Village
 
Guests have the opportunity to explore four imaginatively-themed areas at Volcano Bay: The Volcano, Wave Village, River Village, and Rainforest Village. Universal Volcano Bay offers 18 unique attractions.
 
The water at Volcano Bay pools and rivers is kept between 80 and 85 degrees Fahrenheit.
 
Honu ika Moana (HOH-noo-eek-AH mo-AH-na) 
Water Ride     |     Volcano Bay Express Pass
Summary
 
Just like the ancient Waturi people who rode the ocean waves on friendly sea turtles and whales, guests can enjoy these two exciting slides in Universal Volcano Bay’s River Village.
 
Honu
 
Experience the twists and turns of underwater currents just like Honu, the sea turtle. Four people hang on tight as their raft sweeps up two massive walls, through ocean mists and down into sparkling pools in this thrilling adventure.
 
  • Maximum Weight 700 lb (317 kg) Combined
  • Must be at least 48" (122 cm)
  • Ride Details: This attraction is a four-person raft ride with steep climbs and drops, along with sudden twists, turns, and spins.
  • Additional Restrictions
  • Height Requirements
 
ika Moana
 
Ride the waves like the ancient Waturi did, twisting and turning with three other passengers along the waterway. ika Moana the whale joyfully sprays water from his blowhole before everyone splashes down together in the waters below.
 
  • Combined Rider Weight Limit: 750 lbs (340 kg)
  • 42"-48" must be accompanied by a supervising companion
  • Ride Details: This attraction is a five-person raft ride with steep drops and sudden twists, turns, and spins.
  • Additional Restrictions
  • Height Requirements
Kopiko Wai Winding River   (koh-pee-KOH why)
Water Ride     |     Life Jacket Required under 48" (122 cm)
Summary
 
Take a slow ride on the Kopiko Wai Winding River through the tropical landscape of Universal Volcano Bay, a land full of surprises. Sprays of water surprise along the way, and beneath the lava rocks, Stargazer’s Cavern reveals the magical night sky above.
 
Accessibility Information
 
  • Transfer From Wheelchair
  • Children under 48" (122cm) must wear a U.S. Coast Guard-approved life vest and be accompanied by a Supervising Companion.
  • Additional Restrictions
  • Height Requirements
 
Warning
 
This attraction is a gently moving 36" (91cm) deep river through shaded areas, caves, and waterfalls.
 
Krakatau Aqua Coaster   (kra-kuh-TAU) 
Water Ride     |     Thrill     |     Volcano Bay Express Pass    |    Life Jacket Required under 48" (122 cm)
Summary
 
Honorary Waturi can experience the power of Krakatau on this amazing ride. Four-person canoes slide upward through the mists and into the dark twists and turns within the volcano before emerging with a plunge through a shimmering waterfall.
 
Accessibility Information
 
 
Ride Details
 
This attraction takes guests on a thrilling, high-speed water coaster ride in a four-person boat that includes powerful climbs, plunging drops, and side-to-side motion.
 
Runamukka Reef   (ruhn-UH-muhk-kuh)
Water Ride    |     Kid Friendly     | Maximum rider height for slides is 54" (137cm)
Summary
 
Once an exotic coral reef beneath the ocean, Runamukka Reef is now a favorite play place for young Waturi children with its bubbling geysers, water guns, slides and dump cups. Shaded by fanciful bamboo sea creatures and waving seaweed, it’s the most playful spot in Universal Volcano Bay.
 
Accessibility Information
 
 
Ride Details
 
Runamukka Reef is a play area for children with slides, bubbling geysers, water guns, and dump cups.
Tot Tiki Reef
Water Ride    |     Kid Friendly     |     Maximum rider height for slides is 48" (122cm)
Summary
 
Even the youngest Waturi can get in on the fun in the shallows of Tot Tiki Reef. Play among splashy slides, a tot-sized water volcano and a tribe of friendly Tikis who spray water from their blowholes. Plus, adorable whales spray and sing as kids raise and lower their wrists.
 
Accessibility Information
 
 
Ride Details
 
Tot Tiki Reef is a play area for children with slides, bubbling geysers, water guns, and dump cups.
 
Rainforest Village
 
Guests have the opportunity to explore four imaginatively-themed areas at Volcano Bay: The Volcano, Wave Village, River Village, and Rainforest Village. Universal Volcano Bay offers 18 unique attractions.
 
The water at Volcano Bay pools and rivers is kept between 80 and 85 degrees Fahrenheit.
Kala & Tai Nui Serpentine Body Slides   (KAH-lah) & (tie NOO-ee)
Water Ride     |     Thrill     |     Volcano Bay Express PLUS Pass     |       Must be at least 48" (122 cm)
Summary
 
This attraction features high-speed free-fall slides that begin in an enclosed capsule with a trapdoor, while riders twist through a tube into a pool 125 feet (38 meters) below.
 
Accessibility Information
 
Maku Puihi Round Raft Rides    (mah-KOO poo-EE-hee)
Summary
 
This rafting adventure is a favorite of Waturi families, but it’s not for the faint of heart. Choose one of two paths or try them both – just be ready for a thrilling ride.
 
Maku
 
Brave the watery twists and turns of Maku. Riders slide through a deep volcanic gorge before spinning wildly around bowl-like formations. Geysers shoot water everywhere before a watery vortex sucks riders through more wild, twisting curves.
 
  • Five (5) riders maximum
  • Minimum combined rider weight limit is 300 lbs (136KG)
  • Combined Rider Weight Limit: 1050 lbs (476 kg)
  • Transfer From Wheelchair
 
Puihi
 
Guests test their bravery as their five-person raft careens through a dark, winding tunnel before it explodes out into a massive funnel formation. They’ll feel the stomach-flipping thrill of a zero-gravity hang time before splashing their way to safety at the bottom.
 
  • Minimum combined rider weight limit is 300 lbs (136KG)
  • Combined Rider Weight Limit: 850 lbs (386 kg)
  • Transfer From Wheelchair
 
Ride Details
 
This attraction is a five-person raft ride with steep drops and sudden twists, turns, and spins.
 
Additional Restrictions
Height Requirements
Ohyah & Ohno Drop Slides 
Water Ride    |     Thrill     |     Volcano Bay Express PLUS Pass     |     Minimum Height 48" (122 cm)
Summary
 
Ohyah Drop Slide
 
Guests can test their mettle and get into the Waturi spirit by tackling the Ohyah Drop Slide. Ascend the side of a cliff before plummeting down the twisting waters of this slide, then drop out four feet above the pool below.
 
  • Strong swimming ability required
  • This attractions features a physically challenging body slide with sudden twists and turns. Ohyah finishes with a 4-foot (1.2-meter) drop into a 10-foot (3-meter) pool.
     
Ohno Drop Slide
 
To achieve even greater bragging rights, brave the rope bridge and take the plunge down the Ohno Slide, a serpentine adventure that ends six feet above the pool below. Guests shoul yell their battle cry on the way down.
 
  • Strong swimming ability required
  • This attractions features a physically challenging body slide with sudden twists and turns. Ohno finishes with a 6-foot (1.8-meter) drop into a 10-foot (3-meter) pool.
 
Ride Details
 
    Additional Restrictions
   Height Requirements
Puka Uli Lagoon
Water Ride      |     Life Jacket Required under 48"
Summary
 
This pool features multiple elements that even the tiniest Waturi can enjoy like bongo drums and spraying water.
 
Accessibility Information
 
Ride Details
 
This attraction is a pool with a depth of 3–4 feet (0.9–1.2 meters). Guests may relax and swim around the pool at their leisure.
Punga Racers   (PUHN-ga) 
Water Ride     |    Minimum Height 42" (106.7cm)     |    Volcano Bay Express Pass
Summary
 
A favorite among Waturi children, Punga Racers send single riders on a body slide down four lanes through underwater sea caves. Among Waturi children, one of the best loved legendary heroes is Punga, the playful son of Tangaroa, god of the sea and Mahuika, goddess of fire.​
 
Accessibility Information
 
Taniwha Tubes - Tonga and Raki   (tong-guh) & (rah-KEE) 
Water Ride    |    Minimum Height 42" (106.7 cm)    |      Volcano Bay Express Pass
Summary
 
There’s a place in Universal Volcano Bay where the puka trees grow abnormally tall. Inspired by their twisting roots, the Waturi built four twisting water slides called the Taniwha Tubes. Riders can try all four twisting tracks, but beware – mischievous Tiki statues spray jets of water when they least expect it.
 
Accessibility Information
 
 
Ride Details
 
  •     Taniwha Tubes is made up of four slides, two green – TONGA and two blue - RAKI and it is now considered 2 separate attractions.
  •     Guests will be able to select which attraction (TONGA or RAKI) they want to experience and can tap their TapuTapu at the attraction entrance to enter the Virtual Line. There will be a wait time for TONGA and a wait time for RAKI.
TeAwa The Fearless River   (tay-AH-wah)
Water Ride    |    Thrill    |     Minimum Height 42" (106.7 cm)    |   Life Jacket Required
Summary
 
Take a thrilling whitewater ride along TeAwa, The Fearless River. Race along a roaring, watery onslaught of churning rapids and choppy waves.
 
Accessibility Information
 
Children 42"–48" (107cm–122cm) must wear a U.S. Coast Guard-approved life vest and enter the river with a Supervising Companion.
All Guests must wear a U.S. Coast Guard approved life vest to enter the river.
Transfer from wheelchair
Additional Restrictions
Height Requirements
 
Ride Details
 
This attraction is a 36"–42" (91cm–107cm) deep fast-moving ride with sudden churning rapids and choppy waves.
The Volcano - Krakatau 
 
Guests have the opportunity to explore four imaginatively-themed areas at Volcano Bay: The Volcano, Wave Village, River Village, and Rainforest Village. Universal Volcano Bay offers 18 unique attractions.
 
The water at Volcano Bay pools and rivers is kept between 80 and 85 degrees Fahrenheit.
 
 
Walk-Through    |    No Height Requirements
 
At the heart of the island stands Krakatau, the mighty Fire and Water Volcano. Towering 200 feet above the tropical landscape, Krakatau streams waterfalls during the day and fiery lava effects at night. Inside the cavernous volcano the Waturi people dare you to brave a variety of heart-pounding water slides.
Summary
 
Guests can discover the inner caverns of the Krakatau Volcano in this walk-through.
Premium Products
Cabanas
 
The Cabanas at Universal Volcano Bay are the ultimate in luxury add-on products and the use of these private cabanas will enhance their experience by providing upgraded amenities, privacy and concierge service.
 
 
 
 
 
Lower Level Cabanas
 
18 Units Available | 13ft x 13ft | Max 6 Guests Per cabana
 
$224.99 - $899.99 +Tax
 
Prices subject to change and based on availability.
 
 
Upper Level Cabanas
 
20 Units Available | 13ft x 13ft | Max 6 Guests Per cabana
 
$224.99 - $899.99 +Tax
 
Prices subject to change and based on availability.
 
 
 
 
 
Single Cabanas
 
9 Units Available + 2 Kid Area Units Available | 13ft x 13ft | Max 6 Guests Per cabana
 
$224.99 - $899.99 +Tax
 
Prices subject to change and based on availability.
 
 
Family Cabanas
 
2 Ground-level Units Available | 13ft x 26ft | Max 16 Guests Per cabana
 
$599.99 - $1,799.99 +Tax
 
Prices subject to change and based on availability.
Entitlements
 
  • Through Guest Experience Tablet, guests can book/modify Virtual Line reservations, view park map, view attraction wait times and view drink and cabana-specific food menus.
 
  • Early park admission will be provided to the guest and their party with the purchase of a cabana
 
  • Small refrigerator (33.1”H x 18.7”W x 17.6”D)
 
  • Pre-stocked with twelve (12) bottled waters (Upper Level, Lower Level OR Single) and thirty-two (32) bottled waters (Family). Any additional waters are available at an extra charge.
 
  • Private Cabanas with luxury seating for up to 6 guests
 
  • Single & 2nd Story Cabanas: 2 reclining chairs, 1 padded lounger and a small table
 
  • Family Cabanas: 2 reclining chairs, 2 padded lounger and a table with 4 chairs
 
 
  • Cabana Attendant Available
     
  • Complimentary fruit & snack basket
 
  • Equipped with outlets and Wi-Fi
 
  • Cabana Locker (13”H x 20”B x 21”W)
 
  •     Premium dishes will be available to Cabana guests that are not served at the in-park dining venues
 
  • Cabana Tiki Man Menu
 
  • Complimentary locker and towel service
 
  • Guests receive 8 towels to use for the day (18 towels for Family Cabanas)
 
 
 
The price for Volcano Bay Cabanas will fluctuate throughout the year. Prices and Availability are subject to change. Pricing is based on attendance. Cabana location requests are NOT permitted. Parties with 2 or more cabana reservations are not guaranteed to be next to each other, but a note can be placed in each reservation (referencing all reservations) that they requested to be next to each other. Cabanas are date-specific and limited in quantity. Guests Ages 2 and under are not counted towards capacity.
 
Cabana Location Map
 
The Volcano Bay Premium Services Map contains the locations for the different types of cabanas (Lower, Upper, Single and Family) throughout the park.
 
  •     All Upper/Lower Level Cabanas, minus two (2) Standard (Non-ADA) Upper-Level Cabanas (with no cabanas below) are able to connect.
  •     As a reminder, Cabana location requests are NOT permitted.
 
Map Legend
 
Blue: ADA Cabanas
 
Red: Non-ADA Cabanas
 
Cabana # with A or B: Lower
 
Cabana # with C or D: Upper
 
Cabana # with no Letter: Single
 
Cabana #1 and #3: Family
 
Cabana Pre-Arrival Communication Process
 
 
Cabana Pre-Arrival Communication Process
 
The VIP Experience Operations Specialists (VEOS) Team, who directly oversees the Cabana operation, will reach out to the purchaser/guest  2 days prior to your arrival to finalize the order details and complete the check-in process. You can also call 866-346-9350 (option 2) to speak with them directly.
ADA Cabanas
 
ADA Accessible cabanas should only be offered for those requesting the accommodation. If there is no regular cabana inventory available, we are able to sell the ADA versions to those guests not requesting the accommodation.​
 
The Kids Area/ADA cabana can be offered to any Guest requesting to sit within the Volcano Bay Kids' area. Guests booking Kids Area ADA Cabanas should be made aware of the height restrictions for the attractions, especially Runnamukka Reef.
 
There are a total of 18 Ground/Single ADA Cabanas and 8 Upper Level ​ADA Cabanas: (4 Single ADA), (13 Lower ADA), (8 Upper ADA), (1 Family ADA)​.​
 
The Upper Level Cabanas come with Wheelchair Lifts.
Cabana Dietary Needs
 
Gluten Free
 
    Island Chicken Salad
    Tropical Baby Green Salad
    Cobb Salad
 
Dairy Free
 
    Aia Aia Spicy Wings
    Coconut Shrimp
    Jerked Mahi Sandwich (No Bread)
    Nui Kohola Burger (No Slaw & No Onions)
 
Egg Free
 
    Blackened Mahi
    Glazed Salmon
    Nui Kohola Burger
 
Nut Free
 
    Aia Aia Spicy Wings
    All Pizzas (Possible Cross-Contamination/Bakery Dough)
    Conch Fritters
    Jerked Mahi Sandwich
Premium Product Distribution, Fullfilment & Modificaitons
 
CABANAS
  •     UPRV Reservations, Universal Vacation Planning Center (UVPC) desks, & Volcano Bay In Park (quantities limited)
  •     Same Day Sales can only be purchased at Volcano Bay in Park, based on availability.
  •     UPRV Reservations is unable to sell Premium Products within 24 hours of arrival. Universal Vacation Planning Center Desks and Volcano Bay In-Park teams are able to sell on the day-of, if available
 
FULFILLMENT
  • Guests will visit the in-park Concierge Hut, to check-in and get their cabanas and/or premium seating assignment.
  • Early park admission will be provided to the guest with the purchase of a cabana/premium seat.
  • Guests must bring their physical ticket to the Concierge Hut when checking in.
 
MODIFICATIONS
  • If any modifications to existing orders are requested and the inventory is available, these changes have to be completed by 10am the day prior to the Guest's arrival.
Legal
 
Volcano Bay Cabana Ticket Description
 
The Volcano Bay Cabana includes: seating for up to six (6) guests (Upper Level, Lower Level OR Single) OR seating for up to sixteen (16) guests (Family); concierge service from a cabana attendant; ability to book/modify space in the Virtual Lines; fruit basket/snacks; small refrigerator pre-stocked with bottled water; and complementary locker and towel service at the cabana. Subject to availability. Usage is date specific. Seventy-two (72) hour cancellation notice is required for a refund. Universal Volcano Bay Water Theme Park admission is not included. Unused usage shall be forfeited.
 
Express Passes are not included with Cabana Rentals.
Premium Seating
 
 
 
The Premium Seating options at Universal Volcano Bay are a vacation enhancement intended to allow guests the option for additional privacy and the convenience of reserved seating. Premium Seats are located in Waturi Beach between Krakatoa Katy’s and the Dancing Dragon’s Bar. Premium Seating guests will be near the wave pool as part of the premium product experience.
 
Location: All 60 Premium Seating units are located in a separated area beside the Dancing Dragons Bar on Waturi Beach. Outside chairs are not allowed inside the dedicated area.*
 
 
1 Unit Premium Seating​
 
    Maximum 4 Guests per unit
 
$59.99 - $229.99 +Tax
 
Entitlements:
 
• Total of 60 Premium Seating Units
• 1 unit includes 2 padded loungers and an adjustable awning
• Guest will have 1 unit to share between the 4 of them.
• Built-in locker (9.5”W X 19”L X 11”D) storage for personal items operated by a key
• Early park admission will be provided with the purchase of a premium seat.
• Guest can use Mobile Food Ordering through their mobile device. Each premium seat is labelled with a QR Code/NFT Sticker that indicates their specific seat to expedite the process. Cocktail Servers will be available in the area to offer assistance or as a last resort for guests without the ability to use Mobile Food Ordering.​​
 
 
 
Seating locations are subject to availability and are not predetermined. Requests for specific Premium Seating location are NOT permitted. Guests with 2 or more premium seating reservations are not guaranteed to sit next to each other. The price for Volcano Bay Premium seats will fluctuate throughout the year as it is based on attendance. Prices and availability are subject to change. Premium Seats are date-specific and limited in quantity.
 
Guests Ages 2 and under are not counted towards capacity.
 
ADA Premium Seating
 
ADA Accessible Premium Seating should only be offered for those requesting the accommodation. If there is no regular cabana inventory available, we are able to sell the ADA versions to those guests not requesting the accommodation.​
 
ADA Premium seats are located closer to check-in and in a wheelchair accessible area. They are available based on availability (similar to ADA cabanas), and there is a maximum of two.​​
Premium Product Distribution, Fullfilment & Modificaitons
 
Premium Seating
  •     UPRV Reservations, Universal Vacation Planning Center (UVPC) desks, & Volcano Bay In Park (quantities limited)
  •     Same Day Sales can only be purchased at Volcano Bay in Park, based on availability.
  •     UPRV Reservations is unable to sell Premium Products within 24 hours of arrival. Universal Vacation Planning Center Desks and Volcano Bay In-Park teams are able to sell on the day-of, if available
 
FULFILLMENT
  • Guests will visit the in-park Concierge Hut, to check-in and get their cabanas and/or premium seating assignment.
  • Early park admission will be provided to the guest with the purchase of a cabana/premium seat.
  • Guests must bring their physical ticket to the Concierge Hut when checking in.
 
MODIFICATIONS
  • If any modifications to existing orders are requested and the inventory is available, these changes have to be completed by 10am the day prior to the Guest's arrival.
Legal
 
Volcano Bay Premium Seating Ticket Description
 
The Volcano Bay Premium Seating includes: Two (2) padded loungers with adjustable awning; and built in locker storage. Subject to availability. Usage is date specific. Seventy-two (72) hour cancellation notice is required for a refund. Universal Volcano Bay Water Theme Park admission is not included. Unused usage shall be forfeited.
Reserved Seating
 
Location: Reserved Seating is now located to the right of the catch pool for Honu ika Moana. This new area is more exclusive, with increased natural foliage serving as barriers between other Guests.
 
Can only be purchased day-of at Universal Volcano Bay Pass Sales and/or all Premium Services locations.
 
Starting March 1, the Reserved Seating Premium Product will be available for purchase. Guests can enjoy Reserved Seating from March 1 through September 7, 2025. Please note that Reserved Seating can only be purchased on-site at any VB Pass Sales and Premium Services locations on the day of the visit.
 
 
1 Unit Reserved Seating​
 
    Maximum 4 Guests per unit
 
$49.99 - $199.99 + Tax
 
(Price varies by day)
 
 
Entitlements
 
  • Total of 20 Rentable Units.
  • Once rented, the unit will be available for use all day.
  • Each unit will consist of two (2) full size loungers, two (2) sand chairs, four (4) rental towels and one (1) umbrella.
  • This product is designed to accommodate a maximum party size of 4 Guests.
  • Each Guest must present a wristband provided during their check-in process that will consist of the group’s last name and the seat assigned (between 1 and 20).
 
 
 
Things to Know
 
  • Guests booking the Reserved Seating unit will be able to leave the park and come back on the same day and still use it.
  • No food, server or Universal Express entitlements are included with the purchase. While an Unlimited Towel Service is not provided, the towels that will be included will mirror the 1-Day Volcano Bay Towel Rental Procedure.
  • Does not include park admission.
  • All units are ADA accessible. The entrance to the new Reserved Seating location has a concrete ramp into the sand.
  • All seats are located in sand.
  • Reserved Seating area is smoke-free.
FAQ's
 
1) Afternoon discount?
  •     There is a 30% afternoon discount available from 1:30pm. This afternoon discount can only be used onsite at Volcano Bay and is not valid on Reserved Seating.
     
    2) Rental duration?
  •     Guests that rent a Cabana, Premium Seating, or Reserved Seating unit will be able to use it all day.​
 
3) Guests leaving the park and coming back and still having their Cabana, Premium Seating. or Reserved Seating unit?
  •     Guest with a Cabana, Premium Seating, or Reserved Seating can leave and come back as long as they tell the Cabana Attendant and Server.
     
    4) Food brought from outside into the Cabanas, Premium Seating, and/or Reserved Seating unit?
  •     The outside food can only consist of small food items and/or trays of finger foods/snacks that do not required heating/refrigeration/storage. If guests want to bring a cake, it must be able to fit inside the cabana fridges as they will not be able to be stored in a restaurants cooler. Guests are still not allowed to bring in glass or coolers.
     
    5) Express Products?
  •     Express products are not included in the purchase.
 
6) Pre-booking the Cabanas and/or Premium Seating?
  •     Guest can pre book cabanas/premium seats through UPRV Reservations.
     
    7) Rentals & Park admission?
  •     The rentals do not include park admission and are available for separate purchase. Once a Cabana/Premium/Reserved product is rented, the early park admission benefit will be granted to the guest. However, a Volcano Bay ticket is required for use.
     
    8) Moving a rental to another location?
  •     This will be handled by Guest Services and are reserved on a first-come first-serve basis. If available, these products may, depending on the location and date, require an additional fee.
     
    9) ADA Accessible Cabanas or Premium Seating units available?
    There are several cabanas that are ADA accessible as well as two (2) ADA accessible Premium Seating units that are located on concrete. ​
     
    10) Park discounts with the rental of a Cabana, Premium Seating, or Reserved Seating?
  •     Park discounts are not available at this time.
     
    11) Smoking in Cabanas, Premium Seating, and/or Reserved Seating areas?
  •     All Cabanas, Premium Seating, and Reserved Seating are smoke free.
     
    12) Smoking areas and bathroom locations?
  •     There are bathrooms in every village to accommodate guests seating in those areas. Smoking areas are located near these bathrooms.
     
    13) Towels?
  •     Cabana Guests will need to leave their towels in the Cabana when leaving for the day. Reserved Seating Guests can either leave their towels on their seats or drop in a Towel Return bin before exiting the park. ​
     
    14) Exchanging the included waters for soda​?
  •     Guests requesting sodas instead of waters will have to pay an additional cost.​
     
    15) Paying extra for additional people over and above the maximum number of Guests listed is not allowed?
  •     The Cabana Guest capacities are 6 for Standard or 16 at the Family units.
     
    16) Additional loungers in Premium Seating unit?
  •     These units are priced per pair of loungers.​
     
    17) Servers in the Premium Seating area
  •     There will be F&B service available in the area, but not a single server dedicated to each Premium Seating unit.
  • If a Guest uses MFDO they can order/pay through the app and a Food Runner will deliver it to their Premium Seat.
     
    18) Charging station at the Premium Seating units?
  •     Charging stations are not available with these units.​
     
    19) Premium Seating locations?
  •     All of the Premium Seating units are located in beach areas within Universal Volcano Bay.
     
    20) Cabana and Premium Seating reservations guarantee guest entry to Volcano Bay?
  •     Guests with Cabana or Premium Seating reservations will have guaranteed entry to Volcano Bay on the day their reservation is booked for.​ Separate Theme Park Admission ticket required.
     
    21) Maximum Capacity for Cabanas, Premium Seating and Reserved Seating?
  •     Lower, Upper and Single Cabanas have a maximum occupancy of 6 guests, while Family Cabanas have a maximum of 16. Premium Seating and Reserved Seating has a maximum occupancy of 4 guests per unit. Guests 2 and under are not counted towards capacity in Cabanas or Premium Seats.​
     
    21) Decorations in Cabanas?
  •     Guests can decorate their Cabanas but must follow the below restrictions:
  • No balloons
  • Decorations must not damage property
  • Decor must be family-friendly and deemed appropriate by Volcano Bay Management. (VB Management can ask Guests to remove any decor)
     
    22) Pack 'n Play'?
  •     Guests who rent a Cabana can bring a Pack 'n Play' to use within the Cabana. The Guest is responsible for any potential damages to the Pack and Play.
Shopping
 
Universal Volcano Bay has guests covered.
 
If guests forget something or are just looking for the perfect souvenir, Universal Volcano Bay has them covered. From towels, sunscreen and sunglasses to apparel, footwear and swimsuits, these cool carts and fashionable shops are brimming with everything guests need for a great day at the park.
 
Guests need to show their Annual Pass to verify their discount.
Waturi Marketplace
Apparel    |    Collectibles    |    Gifts    |    Jewelry    |    Souvenirs    |    Sundries    |    Toys    |    Package Pickup
 
Guests will find two stores in one at this convenient shopping area. Browse an array of fashionable women’s apparel at Bikini Traders women’s boutique. And get beach apparel, footwear and more for men and kids at Tuku Tuku Traders. Basic medicines and supplies (like pain medication, bandages, etc.) are able to be purchased here.
 
This store serves as the package pick-up location for purchases in Universal Volcano Bay.
 
Merchandise Hotel Delivery & Shipping Available
List of Sundries Available for Sale
These items are only available behind the register, so Guests will need to ask a Team Member for assistance. Prices and avalability vary and are always subject to change.
 
  • Baby plastic bottles
  • Eyeglass repair kit
  • Huggies Baby Wipes (16 ct)
  • Deodorant - Men & Women
  • Facial tissue
  • Hairbrush
  • Comb
  • Shampoo & Conditioner - travel size
  • Toddler tether hand strap
  • Contact lens case
  • Ear plugs for noise
  • U by Kotex Regular Tampons (18 ct)
  • U by Kotex Super Tampons (18 ct)
  • U by Kotex Maxi-Pads (24 ct)
  • U by Kotex Ultra-Thin Wings (18 ct)
  • Pampers changing kit - Size 3
  • Pampers changing kit - Size 4
  • Kleenex 3-Ply Tissue (10 pc)
  • Wet Ones Fresh Antibacterial Wipes (20 ct)
  • Nuk pacifier 6-18 month (3 ct)
  • Bic Comfort 3 Disposable Men's Razor (1 ct)
  • Off! Insect Repellent (4 oz)
  • Johnson's baby powder (1.5 oz)
  • Emergency panties (S-XL) black
  • Emergency panties (1-3X) black
  • Polaroid Super Alkaline Batteries AA (4 pk)
Medications:
 
Aleve (single dose & 24 ct)
Tylenol Extra Strength (single dose & 24 ct)
Pepto Bismol (4 oz)
Advil Liqui-Gel (20 ct)
Advil (single dose)
Claritin (5 ct)
Dramamine - (single dose & 12 ct)
Motrin (single dose)
Bayer (single dose)
Benadryl (single dose)
Infants’ Advil
Children’s Advil Suspension (4 oz)
Tums Ultra Strength (12 tabs)
Blistex Medicated Lip Balm
Balmex Diaper Rash Cream (2 oz)
Halls Cough Drops, Cherry (30 ct)
Band-Aid Infection Defense with Neosporin
Swim Ear (1 oz)
Complete Multi-Purpose Solution - Eye Drops (2.0 oz)
Clear Eyes (2 oz)
 
Krakatoa Katy's
Apparel     |     Collectibles     |     Gifts    |     Jewelry     |    Souvenirs    |    Sundries    |    Toys
 
Whether guests are looking for sunglasses, souvenirs and sundries, or swim shirts, beach towels and accessories, they’ll find it all here. Set on the pristine sands of Waturi Beach in picturesque Wave Village, this welcoming outpost is brimming with everything guests will need for a day in the sun. Basic medicines and supplies (like pain medication, bandages, etc.) are able to be purchased here.
 
Merchandise Hotel Delivery & Shipping Available
Volcano Bay Carts
 
Monkey Cart
Swing over and stock up on towels, sunscreen and sunglasses. Guests will find all this and more at this convenient outpost, situated beneath swaying palms near the volcano.
 
Piranha Cart
Get more than a nibble of vacation essentials like kids’ clothing, swimsuits, shoes and more. The shimmering waters of the Kopiko Wai Winding River offer a peaceful backdrop for shoppers in River Village. Basic medicines and supplies (like pain medication, bandages, etc.) are able to be purchased here.
 
Toucan Cart
Fly by Rainforest Village and check out the stylish vacation attire. Guests can shop for swim shirts, t-shirts and other fun gear featuring their favorite water thrill rides while listening to the roaring waters of the nearby TeAwa the Fearless River.
My Universal Photos 
 
Only our professional photographers can get the best ride and slide shots from the perfect angles. And it includes digital downloads to view and share all their #UniversalMoments. Pick up their photos in the Waturi Marketplace near the exit.
 
My Universal Photo Locations:
 
Dining
 
 
Something great for every taste.
 
From kid-friendly dishes to delicious grownup fare, the restaurants of Universal Volcano Bay offer more than 60 unique menu items inspired by the flavors of the South Pacific, so there’s something great for every taste. From slow-smoked, glazed Hawaiian Ribs and Mango BBQ Pulled Pork Sandwiches to flavorful pizzas, and decadent desserts to classic family favorites, every dish is more delicious.
 
Kohola Reef Restaurant & Social Club
This airy escape at the base of the majestic Krakatau volcano delights guests with fresh island favorites including sandwiches, burgers and more.
 
 
 
Quick Service Breakfast, Lunch, Dinner
View Full  Details
 
Kohola Reef Restaurant & Social Club
 
This airy escape at the base of the majestic Krakatau volcano, delights with fresh island favorites including tangy Mango BBQ Pulled Pork Sandwiches, tasty Quinoa Edamame Burgers, crunchy Coconut Crusted Fried Chicken, guava tapioca pudding, and delicious desserts as guests listen to gentle waves lapping at the lagoon shore.
 
Service Style: “Fast casual” restaurant. Guests will enter the restaurant, make their cuisine selection, and walk through a queue to pick up their food. They will then carry their food to a check-out counter.
 
Location
Volcano Bay
 
Menu
Lunch And Dinner Menu >
 
Service Type
Quick Service, Mobile Food Ordering Available
 
Meals Served
Breakfast, Lunch, Dinner, Snacks & Beverages, Alcoholic Beverages Available (21+ With Valid ID), Coca-Cola freestyle® Souvenir Cup, Healthy Options. Kosher Meals available with advance notice.
 
Dietary Needs
See full menu > for allergen information.
 
For additional information check out the Dietary Needs​ page.
Whakawaiwai Eats
Guests can treat themselves to delicious dessert temptations sure to dazzle their palate any time of day.
 
 
 
Quick Service Lunch, Dinner
View Full  Details
 
Whakawaiwai Eats
 
Guests can savor Island BBQ Chicken Pizza, Tropical Baby Greens salad, Hawaiian Pizza, Specialty Foot-Long Hot Dogs on Pretzel Buns, Jerk Mac & Cheese, fruit and more brilliantly delicious temptations alongside the sparkling river. Guests treat themselves to flavorful tropical favorites sure to dazzle their palate any time of day.
 
Service Style: Quick service walk-up restaurant. Guests will walk up to the food service counter to pay and receive their meals.
 
Location
Volcano Bay
 
Menu
Lunch And Dinner Menu >
 
Service Type
Quick Service
 
Meals Served
Lunch, Dinner, Alcoholic Beverages Available (21+ With Valid ID), Healthy Options, Coca-Cola freestyle® Souvenir Cup.
 
Dietary Needs
See full menu > for allergen information.
 
For additional information check out the Dietary Needs​ page.
 
Bambu
This cool, shaded hideaway made of elegant stalks of bamboo offers guests a mouthwatering selection of quick and easy eats.
 
 
 
Quick Service Lunch, Dinner
View Full  Details
 
Bambu
 
Exquisitely crafted by island builders, this cool, shaded hideaway made of elegant stalks of bamboo offers a mouthwatering selection of quick and easy eats. Guests choose from imaginative island fare with chef-crafted burgers and sandwiches, including the Quinoa Edamame Burger, Waturi Mahi Sandwich and Karika Chicken Sandwich. Guests will also find Chicken Tenders and Fresh Salads, such as the Tropical Fruit Salad.
 
Service Style: Quick service walk-up restaurant. Guests will walk up to a point of sale to pay, and then go to the food service counter to receive their meals.
 
Location
Volcano Bay
 
Menu
Lunch Menu >
 
Service Type
Quick Service
 
Meals Served
Lunch, Dinner, Snacks & Beverages, Alcoholic Beverages Available (21+ With Valid ID), Coca-Cola freestyle® Souvenir Cup, Healthy Options. Kosher Meals available with advance notice.
 
Dietary Needs
See full menu > for allergen information.
 
For additional information check out the Dietary Needs​ page.
 
The Feasting Frog
Inviting patio seating surrounds this vibrant and quirky structure shaped like a tropical frog.
 
 
 
Quick Service Lunch, Dinner
View Full  Details
 
The Feasting Frog
 
Inviting patio seating surrounds this vibrant and quirky structure shaped like a tropical frog. Here guests will find refreshing drinks and satisfying snacks like the Poke Poke Bowl, carne asada or chicken tacos, or loaded nachos.
 
Location
Volcano Bay
 
Menu
Lunch And Dinner Menu >
 
Service Type
Quick Service, Walkup Kiosk, Mobile Food Ordering Available
 
Meals Served
Lunch, Dinner, Snacks & Beverages, Healthy Options
 
Dietary Needs
See full menu > for allergen information.
 
For additional information check out the Dietary Needs​ page.
Dancing Dragons Boat Bar
Guests can relax in the shade of this cool canteen shaped like an ancient outrigger canoe.
 
 
Quick Service Lunch, Dinner
View Full  Details
 
Dancing Dragons Boat Bar
 
Guests can relax in the shade of this cool canteen, shaped like an ancient outrigger canoe. With the colorfully repainted sails of a Chinese junk ship, it’s a delightful place for guests to unwind with tropical cocktails and frozen drinks while digging their toes into the sand.
 
Location
Volcano Bay
 
Menu
Drink Menu >
 
Meals Served
Snacks & Beverages, Alcoholic Beverages Available (21+ With Valid ID)
 
Dietary Needs
For more information check out the Dietary Needs​ page.
Kunuku Boat Bar
Flying the sails of a Chinese junk rig, this landlocked bar is named for the mythical fish that guided the Waturi islanders to Volcano Bay.
 
Alcoholic Beverages 21+ With Valid ID
View Full  Details
 
Kunuku Boat Bar
 
Refreshing frozen drinks, specialty cocktails, fountain sodas and draft beers are just some of the thirst-quenchers on offer at this permanently beached outrigger canoe. Flying the sails of a Chinese junk rig, this landlocked bar is named for the mythical fish that guided the Waturi islanders to Volcano Bay.
 
Location
Volcano Bay
 
Menu
Drink Menu >
 
Meals Served
Snacks & Beverages, Alcoholic Beverages Available (21+ With Valid ID)
 
Dietary Needs
For more information check out the Dietary Needs​ page.
Koka Poroka Ice Cream Kona
Here, indulgent flavors are served up just the way guests like.
 
Snacks & Beverages
View Full  Details
 
Koka Poroka Ice Cream Kona
 
Here, indulgent flavors are served up just the way guests like.
 
Location
Volcano Bay
 
Meals Served
Snacks & Beverages
 
Menu*
 
Ice cream Flavors
 
  •     Chocolate Ice Cream
  •     Vanilla Ice Cream
  •     Swirl Ice Cream
  •     Waturi Fusion Ice Cream: vanilla ice cream with banana, blue raspberry, orange, and strawberry flavor bursts.
 
Piraguas (Shaved Ice)
 
  •     Blue Raspberry
  •     Grape
  •     Cherry
  •     Lime
 
Toppings
 
  •     Rainbow Sprinkles
  •     Oreo Crumbles
     
*Subject to change
 
Dietary Needs
For more information check out the Dietary Needs​ page.
Volcano Bay Carts
ICEE® Cart, Lemon Slush
 
Snacks & Beverages
View Full  Details
 
Volcano Bay Carts
 
Dietary Needs
For more information check out the Dietary Needs​ page.
 
Gluten Sensitive (GS)
 
  •     Poke Bowl
  •     Tacos on Corn Tortilla ONLY
Dairy Sensitive (DS)
 
  •     Carne Asada Taco
  •     Chicken Taco
  •     Poke Bowl
Egg Sensitive (ES)
 
  •     Chocolate Chip Cookie Dough
  •     Cream Cheese Pretzel
  •     Jalapeño & Pizza Pretzel
  •     Poke Bowl
  •     Pretzel
 
There are vegetarian options available at all restaurant locations. There are a variety of options including salads, sushi, veggie burgers and more.
 
Volcano Bay Riders Guide